Compare Australia VoIP Companies
As of 2013, there well over 200
companies that offer VoIP in Australia. The increased availability of high
speed Internet and improvements to existing services has facilitated this
growth, as demand for VoIP service from both homeowners and businesses
continues to increase. With so many Australian companies offering VoIP, it
is both good and bad news for potential customers. The good news is that
more competition tends to drive lower pricing and promotions in addition to
forcing companies to push hard to innovate, and offer the best set of
features. The bad news is that it is hard to know where to start when
searching for the best solution as there are now so many companies to choose
from. This is where we can help as we have researched the VoIP market in
Australia and created a list of popular providers to help you narrow down
your search for either a home or business phone solution.
Regardless of whether you are looking
for a phone solution for your home or business, just remember that as long
as you have a good high speed broadband connection, VoIP should work really
well and save you a lot of money. How much can you save? Select from one of
the following choices to find out more.
- Potentially save up to 80% over legacy phone services.
- Long list of Enterprise level phone features included.
- Research, compare services or get free price quotes.
- Save hundreds of dollars per year.
- Options for nationwide unlimited calling.
- Cheap international calls.
Phone Service options for Businesses in Australia
The terminology that is used to refer to
VoIP service can often vary as there a number of different terms that have
been created over the years. Although this creates some confusion, the terms
are typically referring to identical services. VoIP companies in Australia
seem to have made this a little more confusing by introducing new services
and mixing up the meanings of existing terminology. For clarity, here are
the VoIP related services available to businesses in Australia.
- Business VoIP - this is a hosted PBX solution that is in the cloud.
It is sometimes also referred to as a virtual PBX but basically, there
is no management equipment located on-site at your business and the
servers are hosted by the providers. All that is required is a decent
internal network where Internet phones can be connected to Ethernet
switches, and a good broadband connection. Some providers are also
offering is being called managed or un-managed hosted service. In our
experience, you should not need a managed service as system management
should be relatively straightforward.
- IP PBX - this is actual hardware that is located at your place of
business. Be aware that SIP trunks are required to connect these systems
to the Internet and allow for lower cost external calls. These are
typically only used by larger businesses (greater than 50 users) as a
hosted solution is often much cheaper for smaller businesses, without
the overhead of introducing a piece of hardware to the internal network.
- SIP Trunks - as mentioned, these are required to connect an
on-premise IP PBX to a VoIP provider via the Internet
Now that we have cleared that up, there are a number of things to watch
out for that are unique to Australia VoIP. Here are some decisions that you
need to make during your research:
- Calling rates - not every provider offers unlimited
local and national calling included as part of the monthly fee. Quite
often there is a flat rate fee for every call made. Unlimited plans are
typically more expensive than flat rate calling plans so you will need
to evaluate your call volume to see which will work out cheaper in the
long run. Watch out for fees for calling to mobile phones as these are
typically higher than calls to land-lines. If your company makes a lot
of international calls, then be sure to check exactly how much each call
to will cost for the most frequently dialed countries.
- Included features - check which features are included
and which require an additional monthly fee. Many providers charge extra
for certain features that are included by other providers.
- Equipment - you are going to need IP phones to take
advantage of all the features that VoIP has to offer. Check to see if
there is a phone rental option if you want to avoid up front purchase
fees. Alternatively, be sure to compare phones offered by your provider
of choice with other on-line stores and then negotiate accordingly.
- Contracts - there are often discounts for signing up
for 12 or 24 month periods. However, if you prefer a month to month
contract, make sure you consider this as part of your research and
comparison of services.
Now you are ready to get customized price quotes. Please complete the
short form on the right to receive customized comparison quotes.
Residential VoIP in Australia
First of all, what do you need to use VoIP at home?
- High speed Internet connection - check your broadband speed to
ensure it is fast enough for VoIP. Use our speed test tool that can be
accessed from our tools and resources section at the top of this page.
- Telephone adapter - you can either Bring Your Own Device (BYOD),
lease one from the provider (typically for free) or buy a new one.
If you checked the above two items (remember you can get the telephone
adapter during the sign up process for VoIP), you are ready to select a
residential VoIP service and look forward to saving a lot of money.
- Compare the popular providers listed in the table below.
- Check pricing for different features and and decide if
you need unlimited or flat fee (untimed) calling
- Go ahead and sign up! There is typically a money back
guarantee so you can cancel if you are unhappy.
Our Most Popular Australian VoIP Providers
List of VoIP Providers in Australia
This is a list of some of the most
popular companies offering Internet based phone services in Australia:
engin - Popular company offering both home and business phone solustions.
- Exetel Pty Ltd - Products include residential and business phone, broadband, hosting and other services..
- Mynetphone - Leading provider of voice and data solutions.
- VoIPLine Telecom - Popular choice for businesses.
- URL networks - Flexible options that fit most business needs.
- mvoice - Choose from hosted of managed business solutions.
- Edge Telecommunications - Hosted PBX solutions with no contracts or minimum monthly spend.
- ivoice - Phone solutions for small businesses.
Please let us know if you would like to
see additional providers added to this list by submitting a comment below.
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WhichVoIP Visitor Comments
Posted by Don Gummo on October 3rd, 2013:
I want to make calls to Australia from Canada. Is magic jack the best deal?
-> Response: It depends on a number of factors Don. Are you calling an Australian metro number or a mobile? How many minutes per month do you think you need? In general MagicJack is around 2.8c/min to call an AUS Metro number. Other options - Callcentric has a pay as you go plan and AUS costs 2.3c/min. The Phonepower plans at $5.99/mo give you 60 mins of free International calls. After that AUS rates are 2.4c/min. If you have a smart phone you could download the Rebtel app which is pay as you go and rates to Australia are 2.4c/min.