Portal Network Co. Reviews

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Portal Network Co. (4.2)
2 Reviews
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Total Number 2 5 Stars 0
Thumbs Up 2 4 Stars 2
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Average Rating 4.2 2 Stars 0
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Portal Network Co. reviews are listed in chronological order.

So far quite good

Overall rating (4.2)

#2 : FEB 5th, 2016 :

Recommended: Yes

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After a very bad experience with another VoIP provider, I was switched (I really had no choice if I wanted to keep my existing number) to Portal Network Co. They were friendly and reasonably cooperative. I did the setup myself using my existing hardware; really only a few software configuration changes were necessary. It took a few online tickets and calls to customer support to work out the small details, mostly involving service options that needed to be turned on at their end, but we now seem to be getting everything we were promised. The call quality is quite high, and I haven't needed to contact Portal for a couple of months now. There may be cheaper options, but I'd say the value is reasonable for the money, and I'm getting used to taking my phone service for granted once again.

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Startup seems promising

Overall rating (4.2)

#1 : SEP 16th, 2015 :

Recommended: Yes

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I was referred to Portal Network Co. after a very distressing, nearly disastrous experience with another VOIP provider. Portal is a relatively new startup, and they still have a passion for what they do. I was contacted by one of the principal's of the firm, who seems to remember that customer service is just as important as technical expertise. He spent the time necessary to understand my needs and answer my questions. The process of switching my service was relatively quick and straightforward. So far I have been reasonably impressed.

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Summary

Total Number 2 5 Stars 0
Thumbs Up 2 4 Stars 2
Thumbs Down 0 3 Stars 0
Average Rating 4.2 2 Stars 0
More Providers 1 Star 0

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