GoToConnect Reviews - Page 4 of 14

GoToConnect

131

User Reviews

4.5/5

Average Rating

88%

Recommended

Total:

131

5-Star:

102

4-Star:

14

3-Star:

6

2-Star:

5

1-Star:

4

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User Reviews (Page 4 of 14)

GoToConnect reviews are listed in chronological order.

So far so good.....

Overall rating (4.8)

Number 101 : FEB 14th, 2014 :

Recommended: Yes

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We have changed from a different provider and so far Jive Communication has been great to work with. Their customer service is just a breeze to work with!

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Amazing and Exceptional Service

Overall rating (5)

Number 100 : FEB 14th, 2014 :

Recommended: Yes

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Service Service Service.....From Installation, selecting a phone and programming they have provided exceptional service all the way arond

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A Welcome Change!

Overall rating (5)

Number 99 : JAN 3rd, 2014 :

Recommended: Yes

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Our firm switched to Jive from RingCentral after 10 months - we could not take ringcentral any more. From the first call with our Jive sales rep Jen to getting our numbers ported over and beyond, this is one of the best businesses I have ever had the pleasure of doing business with. They are totally customer service oriented. We are extremely happy with their customer service and US-based tech support. Their techs are located in Utah and speak English as their first language - what a unique thing in this day and age! They are intelligent, competent and they follow up by calling and emailing us. A very welcome change from ringcentral.

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Highly recommended

Overall rating (4.8)

Number 98 : NOV 15th, 2013 :

Recommended: Yes

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When my company was looking for a hosted pbx to replace our old phone system, I researched a lot of companies and was particularly impressed with the features available with Jive. Another thing that stands out is their US-based support. I have contacted them on a number of occasions and they have always solved my issues in a quick and efficient manner. I would definitely recommend Jive to anyone looking for a hosted pbx solution.

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Love these guys

Overall rating (5)

Number 97 : NOV 11th, 2013 :

Recommended: Yes

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Love working with Jive. They are extremely helpful and friendly when I have to call in. Their control panel is amazing and love the call path editor. I'm a small business owner and I'm not overly techy, but I think their system is easy to set up and use. Would recommend them to anyone looking for phone service.

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VP of Operations

Overall rating (5)

Number 96 : NOV 11th, 2013 :

Recommended: Yes

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On November 6th, 2013 I contacted Jive and requested a new phone line. I spoke to a wonderful young lady and she provided excellent customer service in a timely manner and I had my request done within 4 hours. The young lady emailed me several times to make sure there was nothing else I needed help with? GREAT JOB Jive and hat's off to you!!!

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Jive Communications

Overall rating (5)

Number 95 : NOV 1st, 2013 :

Recommended: Yes

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We highly recommend Jive Communications. As a small business their phone system makes our company seem like a much larger firm. From the very first moment I contacted them every person I dealt with was exceptionally professional. Any time I've had a question I've been able to contact the same person which makes the customer service process SO much easier. Their pricing beat every other company I checked out and the sound quality is excellent as well as reliable. You can't go wrong with Jive!

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GREAT SERVICE ! ! !

Overall rating (4.8)

Number 94 : NOV 1st, 2013 :

Recommended: Yes

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We brought our current Polycom phones with us to our new location and Jive made the transition very painless. In the last 2 years we have had two very brief episodes - but both were due to our Internet Provider and Jive helped us get everything resolved in short order. Jive is the best !

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Best VoiP

Overall rating (5)

Number 93 : NOV 1st, 2013 :

Recommended: Yes

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Anytime I have a question I can quickly get an answer by calling or emailing as I prefer. When I do have a question and it has been answered then later someone contacts me to make sure there are no unanswered questions. The customer service is amazing and I've cut the cost of my phone bill dramatically.

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EASIER & BETTER THAN I EXPECTED

Overall rating (5)

Number 92 : OCT 24th, 2013 :

Recommended: Yes

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ALWAYS GET TO TALK TO NICE PEOPLE IN UTAH IF I HAVE A PROBLEM OR QUESTION. HUGE FEATURE SET. SOUND QUALITY GREAT, VERY COMPETITIVE PRICES ON PHONES. COULDN'T BE HAPPIER!!

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