Iristel Reviews

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Iristel (3.2)
2 Reviews
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Total Number 2 5 Stars 1
Thumbs Up 1 4 Stars 0
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Average Rating 3.2 2 Stars 1
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Iristel reviews are listed in chronological order.

Do No Go With Iristel

Overall rating (1.8)

#2 : JAN 27th, 2016 :

Recommended: No

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Got service with Iristel in August 2015. Currently looking for another provider due to unresolved service issues. Pros: Easy to get a hold of customer service wise. Very little wait time. You can manage all phone features online. Sound quality is good. Cons: Needed to talk to a Network IT about my phone related issues because their technical support was not qualified to assist me. Better training is needed for their technical representatives. Quick to blame your ISP for any technical issues. Homepage has no support or customer service assistance. No live support. If you want help you need to call them. Unreliable service. Lose dial tone everyday. In order to manage your phone features you need to go to another website. Need an all in one site. I would not recommend this service.

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Iristel, reliable service

Overall rating (4.6)

#1 : JUN 20th, 2014 :

Recommended: Yes

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I would give them a 10 out of 10 for customer service, each time I called in with requests they were so polite, and so fast! Never had a problem with my line that exceeded 1-2 hours, except when my DSL was down.

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Summary

Total Number 2 5 Stars 1
Thumbs Up 1 4 Stars 0
Thumbs Down 1 3 Stars 0
Average Rating 3.2 2 Stars 1
More Providers 1 Star 0

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