HyperDog Digital Reviews

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HyperDog Digital (3.2)
5 Reviews
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HyperDog Digital Overview

HyperDog Digital is a trademarked service affiliate of Infinet Communications Group Inc. Residential and small business VoIP phone service plans are available and come with the basic calling features associated with an Internet phone service, such as call waiting, call forward, caller ID, voicemail to email and 3-way calling.

There is a low volume of user submitted reviews below, starting in 2007, and the last received review was some time ago. As companies in the technology industry change at a high pace we always recommend caution when considering older reviews. They can be very useful when looking at trends over time but the lack of current reviews creates a gap. However, the overall rating from these users suggested an "OK" service, with 1 in 3 users recommending the service.

If you are using or have used the HyperDog Digital voice services then please consider adding feedback of your experience for others to read. Simply click on one of the links on this page for writing reviews.

All User Reviews

Total Number 5 5 Stars 2
Thumbs Up 2 4 Stars 0
Thumbs Down 3 3 Stars 0
Average Rating 3.2 2 Stars 3
More Providers 1 Star 0

HyperDog Digital reviews are listed in chronological order.

HyperDog Digital Review

Overall rating (2)

#5 : JUN 13th, 2010 :

Recommended: No

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I was paying for a service that was constantly not available. My phone is most of the time down with no dial phone. I spent most of my time with customer service (avg wait time 30- 1hr) trying to resolve my phone connectivity. The phone would work for few hours and then stop working for another 2-3days. It's been like that ever since I signed up with them and now I'm feed up, and I just signed up with another voip company. Hopefully this one will work better.

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HyperDog Digital Review

Overall rating (5)

#4 : MAY 12th, 2010 :

Recommended: Yes

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I've had no problems with HyperDog since I signed up! I'm pretty new at the whole VoIP thing and wasn't sure how well things would work, but I've been rather surprised. Call quality is the same or better than my landline was, and I haven't had any call drops like I thought I would. I had assumed I couldn't use my computer at the smae time but that was apparently incorrect, even when downloading big files and such. I'm glad I took the leap!

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HyperDog Digital Review

Overall rating (1.8)

#3 : FEB 17th, 2010 :

Recommended: No

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The sound quality of Hyperdog Digital was terrible. Additionally, customer service consisted of one person answering the phones or returning calls a few hours later. The frequent issues with the phone line took considerable time to resolve.

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HyperDog Digital Review

Overall rating (2)

#2 : APR 29th, 2009 :

Recommended: No

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My phone never works. I would not recommend this service to anybody!! I cannot call out, when I can I cannot be heard, I have no service at all... the problems are never ending!!!! I am finally going to switch after six months of a huge headache!!

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HyperDog Digital Review

Overall rating (5)

#1 : AUG 10th, 2007 :

Recommended: Yes

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They are awesome!!! Had service within a few days. I asked a couple of questions via email Bang they were on it within 20 minutes and followed up twice to make sure it was resolved. Great Customer service! Everything that was promised was delivered.

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Disclaimer: The opinions, views and ratings expressed in these VoIP Reviews are those solely of the reviewer who submitted the review. Whichvoip.com does not necessarily agree with any of the expressed opinions, view or ratings.

Summary

Total Number 5 5 Stars 2
Thumbs Up 2 4 Stars 0
Thumbs Down 3 3 Stars 0
Average Rating 3.2 2 Stars 3
More Providers 1 Star 0

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