New Kerio Operator 1.2 Works for Small- and Mid-sized Businesses

The new version of Kerio Technologies IP PBX phone system, the Kerio Operator 1.2, has just made its way to the market. The Kerio Operator is a communication solution for small- to mid-size business enterprises. The system is simple and very easy to integrate, so even those companies that have not completely made the transition from ATSC to NTSC can enjoy the features of this product. The new system expands on the foundation built by the previous Kerio Operator products.

Kerio has the business mindset to make a product that is self-sufficient — meaning that a costly telephone technician is not necessary for a business to use or maintain it. The system is designed to directly connect and automatically configure with the most commonly used VoIP phones, such as those produced by Cisco, Snom and Polycom. Per the IETF, the new Kerio Operator is regulated by SIP (Session Internet Protocol), which is today’s industry standard Internet protocol that controls communication sessions like voice and video conference. This means there is no tinkering with odd third-party software “just to get it to work.”

Ease of use is the key. Not only is it important to be able to implement a new piece of hardware, it should be user-friendly as well. End users of this system are able to answer someone else’s phone directly from their own phone. This is as simple as hearing your lunch-bound co-worker’s phone ringing from his office and picking up your phone to answer his incoming call. As long as you know that user’s phone extension, you can utilize the same number to answer his line from the convenience of your desk. The same concept applies for transferring calls. These features can even be used across office zones as long as the system is on the same Kerio Operator server. If the phones in use by your company feature a BLF (Busy Lamp Field), the system is capable of informing you whether an extension is available, in use, or is in the process of receiving an inbound call.

In our ever-evolving world of technology, security is always (or at least should be) a concern. The Kerio Operator 1.2 uses an encryption system that prevents the bad guys from sneaking into your system and wreaking havoc. Generally, it’s old technology that is the easiest to exploit, and it is not always a priority for newer systems to secure legacy devices that are not purely digital. That’s why the Kerio Operator 1.2 is utilizing the new Asterisk 1.8 software, whose purpose is to address a multitude of potential security threats. Asterisk’s software transposes old analog signals to digital signals so older phones on the network can have the peace of mind of being encrypted.

The system supports the newer IPv6 IP addressing scheme, so the technology will be able to communicate accordingly with newer systems. CEL (Channel Event Logging) is a feature implemented along with Connected Party Identification Support that will allow auditors to take a peek into what kind of traffic is traversing the network. If you do have an unwelcome guest lurking around or an employee regularly making and receiving personal calls, you can easily figure it out.

About the author  ⁄ Dan

A veteran of the dotcom boom, Dan has worked with leading tech companies and startups, and is the author of several books and articles. Dan has been contributing to WhichVoIP.com for several years.

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