Reviewers Comments:

I ordered the service a week ago, and got the voip box today. I have had Vonage for the last 4 years w/o any problems and am on a 12Mb/1.5Mb cable connection so plenty of bandwidth. Setup was not very straight forward. The adapter was shipped unconfigured, so I had to call and provide the MAC then wait 10 min. Finally they flashed it, and locked me out. Luckily there is a way to reset the settings using a phone and then get back in via defaults. Voice quality seems pretty good, and the feature set is better than Vonage, however I seem to have lost caller ID by NAME. Which makes caller ID pretty useless. There is a setting (locked to users) which can change caller ID protocol in the box so perhaps they can tweak it to get it working - hope so since this may be a deal breaker. Will keep both services running a couple weeks to see how this performs.

Reviewers Comments:

This is a follow up: I wrote a review back in November of last year, I was happy then and I am still happy with the service. I have had the service for about six months now and I have not had a single problem. As another person said, caller id does not work like it should but for the price and quality I can live with it. To be fair, I have never even called to have it fixed. Having had Sunrocket and Vonage I can tell you that Voipyourlife is worth trying. Scott

Reviewers Comments:

I love the people who work for this company. Their customer service is stellar, and their VoIP phone service sounds as good as my land line. They have one deal breaking problem, however. They have a very poor implementation of caller ID. I was surprised to lose my caller ID by name feature when I converted to VoipYourLife; numbers only on caller ID are pretty much useless. In addition, the people I call are not getting proper caller ID information. They usually get a city and state name only. To make matters worse, I am identified by a city that is far from my actual location. When caller ID is properly implemented and includes name information, I may come back to this company, but in the meantime, I am forced to find a new provider, and cannot in good conscience recommend this company to others. To be fair though, if you can live without caller ID, and you are willing to pay their price, you won't find a better VoIP provider.

Reviewers Comments:

When you get VOIP and you have a router, recommend getting N Router for the range within the house. VOIPyourlife is excellent overall. And you can get different calling plans. I chose the unlimited international for around $30 bucks. You can call anywhere to Europe and I think most places throughout the world. North America included of course. Overall great service. highly recommend this. They send you a CISCO gadget and your off and running. Analog or digital phones work. I have a Panansonic Digital phone system 5.8ghz.

Reviewers Comments:

I read the reviews and after doing some homework I ordered. I was a bit nervous about a US based VoIP service as a Canadian but I don't regret a thing. I thought the phone adapter would take a while to get to me and it was around 12 days from the time I ordered the service to the time I received it. The PST&GST taxes and customs fee were about $14 Canadian. However, once I received the phone adapter and activated the phone service online the hardware installation was a piece of cake. Basically you plug the phone adapter into the cable modem, plug in a phone, lift the receiver and there is a dial tone. I had no software setup issues with the phone adapter at all. My only beef was the fact that I started paying for the VoIP service from the initial order but didn't get the phone adapter until 12 days later which meant I lost a third of the month. I emailed customer service complaining about this a month after the initial order and within 20 minutes of my email I was told by Gary at customer service that they would reset my billing date to the activation date so I would get a full month's service. Fantastic! You have to love customer service like this. I've been telling all my friends about the quality and the service. Keep it up VoIP Your Life.

Reviewers Comments:

I got Packet8 2 years ago and thought it was as good as it gets. Let me tell you....Voipyourlife is 1000% better. Loud, clear, no dead spots. I did have a call drop today which I thought was unusual. I've only been up and running for a few days. I'll take a dropped call every once in a while if I can get the clarity. Plus...no contracts...that's nice. I had to use the support line as I have a complicated network but they really knew how to get me going...maybe 5 minutes on the phone.

Reviewers Comments:

It only took 2 days after I placed my order to get the adapter and about 5 minutes to connect and bingo I had service. The service is crystal clear and I have had no dropped calls. I called there Technical Support Department 3 different times about setup, porting my old phone number and setting up my 3 other regular wireless house phones. Each Call only took 2 minutes or less. There Technical Support Department is the the best that I have ever used. Unlike other company's that you have to enter 32 menu codes to reach a live person (if your lucky), with VoIP Your Life just one ring and a live person that is polite and gives correct tech info that I can understand without them rushing to get off the phone.

Reviewers Comments:

Dependable I've been using VOIP for over 3 years. Earthlink: reboot every two weeks Vonage: reboot every three weeks NetVoce, VoceTalk (VoicePulse): sound quality – broken up & No Customer Service. Comcast Digital Voice: problems receiving incoming calls Bright House Digital Phone: dropped calls, dropped calls, and more dropped calls What I like about my 7 months with VoIPYourLife is: NO Dropped Calls. Customer Service is truly phenomenal, granted…. But what I really like is that I’ve had no dropped calls. That may not mean much to some people, But to me it means a lot. Steve

Reviewers Comments:

excellent sound quality even for international call which is very rare for voip service. I had tried couple other services and none of them even come close to the sound quality I receive from voipyourlife. Give them a try you won't be disappointed. I have been on their plan for almost a year and have almost no problem at all except one outage.

Reviewers Comments:

I love VoipYourLife. I just came from a nightmare (ITP do not use, the Cust Serv is awful and they took charges out of my debit card willy nilly!) . VoipYourLife quality is all around great! The service is crystal clear. The only thing that is needing improvement is their caller ID. It only addresses the phone number and not name/ but they are working on it. I really think you should give them your telephone business! They are great!

Reviewers Comments:

I ordered on a Sunday, had the adapter on Thursday, I plugged it in between my modem and router and...wow....dial tone. Did nothing else. I just wired it into my home phone lines, the quality is excellent. I did have some issues using a 2.4gz phone, a little bit of static, this seems to be caused by my wireless router on the same frequency. I switched over to my regular phones and it is absolutely perfect. I have 5 phones on it, 3 with ringers enabled. I went with this company because of the reviews I read and am glad I did. I don't know about customer service since I have not needed to call them (a good thing in my book). I rarely do not take the time to write about companies, but this one is worth the time. I am very happy, and so is my wife (guys will appreciate that), she was very hesitant about switching and would complain if there was any difference in sound quality. She says the sound quality is clearer than our old POTS. Other than my 2.4gz phones, the change was flawless and I now save $45 a month. Try these guys, you'll be impressed.

Reviewers Comments:

I have only had my new service for less then a day, but I had to write a review because when I signed up with my last service, it was a nightmare from the start. I called on Monday to order the service, I got the adapter on Wednesday. I was past the time for the .99 offer, but they gave to me anyway. I swapped out my Sunrocket adapter for the new VOIPYourLife Adapter and within 45 seconds I had a dial tone. I tested both incoming and outgoing and it worked great right out of the box. I had to spend hours on the phone with Sunrocket before I even had a dial tone with them. Any way, I called customer service just to say how happy I was that it worked this easy and the guy looked at my settings and saw that I was not using the correct ports (My phone device is behind my router). He gave me the port numbers to change and helped me to change a few other things so that it would work with my set up. I asked him why we needed to do this since it was working fine, and he explained that I might have trouble in the future with incoming calls if I don't have the correct ports open. We made the changes and everything works great. This is the first time in three weeks that I have been able to use my home phone and not the cell phone. Another thing, we got disconnected and he called me back (You don't see that very much anymore). I read all the reviews before going with VOIPYourLife, and it seems that the reviews are true. I have had Vonage and Sunrocket and these guys are far and away the best I have seen so far. I hope that the service continues to be this good. I had never heard of this company, no flashy TV ads or anything like that just great service. If you are looking for VOIP or looking to switch to something that works, give them a try. Scott

Reviewers Comments:

The best VOIP phone service out there, that’s what I believe you won’t be disappointed with this phone service. Very nice customer service although I haven’t called but one time. I didn’t know how to check my voice mail from my home telephone. The customer service rep was very nice and from the time I called to having the problem solved only took around 40 seconds. This is a very good VOIP service.

Reviewers Comments:

Seriously Dedicated Employees I've shopped around and I am really happy with VoIP Your Life.com. They are willing to go above and beyond the call of duty to make my service the best it can be. I have rarely experienced this type of service in any industry. Just in case you think I'm an employee, friend, or relative: I am not. I fortunately found some great reviews for VoIP YourLife, so I took a chance. Frustrated with Vonage and NetVoce (Daniel McNew), I was unfairly impatient and impolite when I first called VoIP Your Life. Betty, who took the call, was still very polite and extremely helpful. She set up the order for 3 VoIP phone numbers and I received my adapters the next day. I received a follow up call from a guy in customer service named Jack. He noticed a calibration problem in one of my adapters and was calling to inform me of the issue and to talk me through the calibration process. Later, a guy named Dennis helped me with another adaptor calibration and even told a few good jokes during the process. Well maybe not good jokes, but jokes just the same. The FCC has deregulated VoIP, so make sure you pick a good one. I am so relieved to have found a good company. Please feel free to call me at my office between 9 and 5 EST. I won’t have much time, however, I will do my best to answer as many questions as time will allow about my experience with VoIP Your Life. Just tell our receptionist you'd like to say "hi" to Steve Yager. Enjoy your VoIP, Steve 248-381-1611 P.S. Betty, Dennis, Jack, and Scott; You may never read this but, just in case: “Thanks for your patience and determination.” P.P.S. HP fax machines seem to work best because you can change the "Baud Rate" to 9600. Also turn "Error Correction" to OFF. Sometimes re-calibrating your VoIP adaptor helps if it is a dedicated fax line. As far as choppy. poor voice quality..... If you are with a good VoIP provider, they can help you perform some re-calibrations that can usually clear up your quality problem.

Reviewers Comments:

A+++++ Great service.