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Telnes Broadband offers a number of different services that come under the umbrellas of Internet access, managed networks, managed services and voice services.
The company was founded in 2003 and is based in the city of Everett in the state of Washington. The Internet access products include ADSL/SDSL, T1, DS3 and Ethernet while the managed networks products include MPLS, VPN and private lines. Managed services are available that focus on security solutions and network monitoring. The voice services are either a hosted solution or an integrated circuit that delivers both voice and data functionality.
Please add to our list of Telnes Broadband reviews and tell us what you think of the company and its services.
Telnes Broadband reviews are listed in chronological order.
#2 : JUN 20th, 2012 : Matt
I chose Telnes Broadband for a 3MBx3MB circuit because they had a good price. In hindsight, I wouldn't pick them again. We've had perpetual circuit issues since installation and Telnes Support refuses to remedy. Even though Telnes is clearly in violation with SLA I'm now having to consult with attorney's to try to get out of my contract. Customer support is an answering service. When a tech does call back they appear to be powerless to remedy problems with any of the telco carriers they contract with.
#1 : JAN 4th, 2007 : JenNYC
Telnes has been a nightmare. We started service in November, it is now January and our phones are still barely functioning. They first tried to blame our IT consultant for not setting up the network properly and tried to charge us an hourly fee for customer support. After weeks of them doing nothing to improve our service, they finally admitted it was a system-wide problems. Among the problems we experience on a daily basis - extremely choppy calls, dropped calls, inability to make outgoing calls or for people to get through to us, misrouted calls, static, malfunctioning of touch-tone system and occasionally random noises on the line.
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