Telnes Broadband Reviews and Ratings

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Telnes Broadband (1.9)
2 Reviews
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Telnes Broadband Overview

Telnes Broadband offers a number of different services that come under the umbrellas of Internet access, managed networks, managed services and voice services.

The company was founded in 2003 and is based in the city of Everett in the state of Washington. The Internet access products include ADSL/SDSL, T1, DS3 and Ethernet while the managed networks products include MPLS, VPN and private lines. Managed services are available that focus on security solutions and network monitoring. The voice services are either a hosted solution or an integrated circuit that delivers both voice and data functionality.

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All User Reviews

Total Number 2 5 Stars 0
Thumbs Up 0 4 Stars 0
Thumbs Down 2 3 Stars 0
Average Rating 1.9 2 Stars 2
More Providers 1 Star 0

Telnes Broadband reviews are listed in chronological order.

Telnes Broadband avoid if possible

Overall rating (2.1)

#2 : JUN 20th, 2012 :

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I chose Telnes Broadband for a 3MBx3MB circuit because they had a good price. In hindsight, I wouldn't pick them again. We've had perpetual circuit issues since installation and Telnes Support refuses to remedy. Even though Telnes is clearly in violation with SLA I'm now having to consult with attorney's to try to get out of my contract. Customer support is an answering service. When a tech does call back they appear to be powerless to remedy problems with any of the telco carriers they contract with.

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Telnes Broadband Review

Overall rating (1.7)

#1 : JAN 4th, 2007 :

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Telnes has been a nightmare. We started service in November, it is now January and our phones are still barely functioning. They first tried to blame our IT consultant for not setting up the network properly and tried to charge us an hourly fee for customer support. After weeks of them doing nothing to improve our service, they finally admitted it was a system-wide problems. Among the problems we experience on a daily basis - extremely choppy calls, dropped calls, inability to make outgoing calls or for people to get through to us, misrouted calls, static, malfunctioning of touch-tone system and occasionally random noises on the line.

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Disclaimer: The opinions, views and ratings expressed in these VoIP Reviews are those solely of the reviewer who submitted the review. Whichvoip.com does not necessarily agree with any of the expressed opinions, view or ratings.

Summary

Total Number 2 5 Stars 0
Thumbs Up 0 4 Stars 0
Thumbs Down 2 3 Stars 0
Average Rating 1.9 2 Stars 2
More Providers 1 Star 0

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