Reviewers Comments:

I use them for a while, support is great, sound also is fine. Recommend it for a europe calls.

Reviewers Comments:

After paying $80.00 monthly for a Verizon landline I decided to dump it and go with VOIP. Ran across Phone.com while browsing and decided to give it a shot after chatting online with their CSR (Juan). Ordered on Monday, received ATA via FedEx ground on Wednesday. ATA Install was purely Plug & Play and done in minutes. Call quality is excellent and very close to my landline (a very pleasant surprise), both on long distance and local calls. I have the 200 minute plan at $10.00 a month. I have Verizon DSL at the slower 768/128 speed. Great set of features and a very useful web based control panel. I selected a new phone number from them rather than porting my home number which I plan on doing later after I officially disconnect my Verizon landline. Great communication from Phone.com prior to me receiving the ATA such as user id, password, instructions, etc. Very impressed with the entire process and would certainly recommend Phone.com to anyone.

Reviewers Comments:

Hi all ! I signed up for the free trial to this VOIP provider after someone recommended it to me. It is the best deal because it is free and you should give it a try. I called them to ask a question and I received a courteous, professional customer support service. Try it while the free offer lasts. I will post a more extensive review once I try out this service fully. David

Reviewers Comments:

Absolutely one of the worst company out there. Customer Service is a joke - you usually have to wait 1-2 days for them to call you back and if they leave a message on your VoIP line that doesn't work, you will have to call back and go through the exercise all over again. The Quality is inconsistent at best. The voicemail function is a SCAM. It doesn't work Buyer beware.

Reviewers Comments:

JoiPhone has an F rating with the Florida Better Business Bureau. Their Slogan when you call their phone # is We Bring Joy to your life. NOT!!!!!!! We called JoiPhone they would not do anything over the phone as far as billing. They told us we had to email them. We did 4 times no response over a 1 month time frame. They owe us 6-8 months credit which they said we would get for all of the down time and service failures. They also said they would exchange out our router with the new VoIP router to fix the problems we were having but now they are saying we have to pay for 2 more years upfront to get the router or buy it outright which is not what they told us and amounts to blackmail. They also give this new router away free to new customers, yet do not care about supporting existing paying customers or keeping their word. Furthermore their service is misleading and false advertising as the router we currently have is supposed to be a router and support multiple computers, 2 phone lines over a broadband connection. After 8 months we find out that that is not the case. Then they confirm this with us because of all of the headaches. Then we were told again we would be getting 6-8 months of credit to our account and the new router which is a real router and supports what we signed up for in the first place. We signed up for a 2 year plan with them which provided a free router. This router has been exchanged 3 times in about 1 year time. Yet they now refuse to send us their new router for some reason even when they told us they would, along with crediting us with 6-8 months due to downtime.

Reviewers Comments:

CallWithUs is a smaller VoIP provider which provides great service at great prices. It's a plan which gives you the freedom to select and provide your own telephone adapter, softphone, or other VoIP device. The benefit is well worth it. The rates are fantastic, and there are no minimums and NO monthly fees. If you wish to purchase an inbound number, those are available too, or you also have the freedom to use a DID number from elsewhere at no extra cost. The website does not look fancy, but that's misleading. CallWithUs emphasizes providing good, reliable, economical service, rather than looking flashy.

Reviewers Comments:

Reviewers Comments:

The only good thing about Reliaclear is the price. They give terrible customer service, seems like there is only one person per section on any given day (I called and was informed that "Billing" wasn't at work that day). They keep a horrible record of payment. Never had I missed a payment when I received a seemingly threatening letter informing me of my new compound balance and late fees as they hadn't received a payment in a few months. Not only did they receive payment every month but I was able to monitor when the money was withdrawn from my account by them. When they demanded to see statements, it took them 3 weeks to acknowledge the payments and by then another bill was past due, (because no person in their right mind would send another payment into cyberspace after the last 2 hadn't yet been acknowledged)- accumulating new late fees. This has happened to me at least 3 times. Besides customer service the quality of service is horrible. If a conversation goes past one hour you are often disconnected. When somebody speaks too softly the noise is not transferred. If speaking too loudly, a beep cuts you off and the person on the alternate end of the line is silenced out, forcing you to hang up and redial. Throughout conversations, notable answering machine beeps are heard prompting a sneaking suspicion of monitoring. Nonetheless, I have stuck with them without direct complaining, as I guess you get what you pay for at $14.99 per month. I would recommend it only if you are willing to deal with conversations being disrupted at least 3 times a day (no over exaggeration). I would not recommend Reliaclear to anybody who runs a business out of their homes or needs firm security.

Reviewers Comments:

Many friends are using Acanac VoIP phone service (together with low-cost Internet service) for several months so I decided to try it. One of the good things that Acanac offers is a free 1-year VoIP account for certain Canadian areas with real PSTN number. I am using a Montreal based number (514) and ether SoftPhone or Sipura SPA-1001 ATA device. In both cases, the voice quality is good and setup is straightforward. If you have some generic VoIP configuration’s procedure background, the overall process should be pretty easy and it takes about 20-30 min to make everything working properly. I don’t have long experience with the service yet, but generally, I could say it is a good VoIP choice. No down time so far, good voice quality, easy operation etc. Pros: Excellent alternative to a regular phone line Reliable 911-service is OK Free US Canada Calls Good long distance rates Your account settings are accessible online, allowing you to change some parameters like Voice Mail etc. Cons: Support is mainly on e-mail / ticketing / user forums FAQ system. Quality sometimes could be slightly reduced. Recommended.

Reviewers Comments:

This is the worse experience I have every had. I can not tell you have the phone service is because it has been over a month and we still do not have the service, worse then that I can not get the company to return a call, not even after sending them a termination letter. If you do not want to spend every day leaving messages for help, I suggest not using this group.

Reviewers Comments:

Me and my husband were shopping around for VOIP provider better than what we had in past. We checked many but finally got convience by Digitalk8.com . They are very professional and technical and the best part is there are no cost to you for 30 days free trial. They even ship the device free and let you use the phone line for 30 day for free. We also requested them to do the number porting for free. We also notice on their website that they are very active in Canada and they also provide VOIP + DSL service in Canada. Feel free to check them out and save money on phone bills. It does not hurt as 30 days of trial is free without any hidden charges.

Reviewers Comments:

Stay away from ITALKBB. They blocked calls from their customers to us after we terminated their services and use another service. We have to complaint to county consumer affair office to get it resolved and get our service unblocked. They sent us collection notice for the charges we did not owe. They cut off our service before our 14 month usage was due after they failed to charge our credit card, they wanted the "free equipment" back. So they said we owe them 104 dollars and if we sent back the equipment, then we did not have to pay for the fee! How absurd!! Bad quality, bad service, fraudulent business practice.

Reviewers Comments:

Be aware what they advertise. They might not give you what they advertise. The quality is not good. Calling to China is not as good as using a calling card. My friend told me to use the panda china card which never expires. There is really no need to use this company's service.

Reviewers Comments:

Everyone knows SunRocket by now and they're good until that dreaded day when without warning most of its subs left with no service at all without warning! Since I decided not to sign up with any provider with "plans" I looked up the net for pay as you go VoIP so I can get out quickly just in case I don't like the service. As it turned out, I got lucky with my first choice which is Onesuite. Aside from its pay as you go "plan" I like their transparent billing/call records that can be accessed anytime online aside from other useful features like you can use your account also as a phone card.

Reviewers Comments:

Their sales people are really good to get you on the hook. But the voice quality and service are really BAD!!!! When you want to cancel, it's very hard to get connected to them. Many times you get confused in terms of how to get it really canceled. They ask you to send your box back on your own expense and never pay you back any amount left. When one year contract expires and if you want to discontinue, they ask you to call them on an exact date they ask you, not before and not after. Otherwise they will charge you directly from your credit card. Once they got your credit card information in their system, there's no way for you to remove it from their website! The experience with them has been HORRIBLE!!!! Is there any regulator we can go to to file a complain?