Have had for less then 5 days and have had inbound calls not coming through, callers say that it is either a busy, a message saying you have reached a non working number or the number you have dialed it in correct please check the number and try your call again, right now I am trying to find a much better service.
Good sound quality. I don't notice the difference between Lingo and Verizon. Weak point was the set-up - I wasted a lot of time before discovering that the equipment had failed. But good customer service that walks you through the installation step by step. The wait and the temporary number change are also a nuisance, which applies to all VoIP. I hope we will see improvement soon. For some reason, internet download speed went down from 30Mb/s to 7Mb/s after installing the adapter, but I then installed the adapter behind the router and normal FiOS speed resumed. Very reliable - we haven't had any down time yet. We've cancelled Verizon phone service and now only have FiOS + Lingo.
We Have The Mexico unlimited plan and it works fine. I am saving a bunch on calling cards. All For 32 Dollars a month I get unlimited calls to Mexico the USA Canada And Europe. Vonage didnt offer a local number here in my town. Lingo is the only one that has a local number here. Everything about lingo is awesome. I love it.
I love my Lingo it is the only phone that I have. I have relatives in Norway and in Germany and
the unlimited calling plan for $20 per month is a great deal! I have Lingo since Feb. 05 and the
sound quality and downtime has improved tremendously since than.
Lingo is inexpensive but after 2 months I am ready to pay more for a
better service. Call quality is inconsistent. Some calls are so loud
that I have to turn down the phone volume, other calls are barely
audible, call quality is generally bad. The system goes down daily
and more than once. I have had to reset the router at least twice
daily for the last several days. It would have been a great service
if it delivered as promised.
Being a Network admin for a large network, I'm cautious of these
things with stability being a key evaluating factor. After a friend
had Lingo for about three months following a bad Vonage experience,
I took the leap, but opted for the Phone adapter vs. the router and
used my own Netgear router for the cable connection. I am currently
running my monitored home alarm system through Lingo - did a lot of
testing on that one before I let the landline go - and am
experiencing no problems. NO downtime in over 5 weeks and the voice
quality is better than Bellsouth Landlines. Only wishlist I have for
lingo is a safe forward number similar to ATT Callvantage and a
"Find Me" feature similar to Callvantage. All in all, I'm pleased
and that's not easily done. REVIEWER RECOMMENDS: 1. Use the Phone
adapter instead of the router, folks I know that have the routers
have more downtime 2. set call quality feature online to high
quality if you have the bandwidth for the 90k, Regular is ok but the
codecs used for high quality are superb. 3. If you don't have a
home alarm system, just disconnect the phone company connection at
your demark box (the point where the phone company lines join your
house) and use a standard phone line cord to plug the phone jack of
your Lingo adapter into a phone jack in your house. - all your
phones will come live on Lingo or 4. If using a monitored Home
Alarm system, simply pull a line from your phone adapter to the
phone company demark box, and tap the house wiring on the red and
green wires (those are the hot ones for line 1 by the way).
We've recently switched to Vonage, because our Lingo service was so
remarkably unreliable. We were constantly resetting the phones, and
had to deal with several day long service outages. The sound
quality was also pretty darn bad. We've been using Vonage for over
six weeks now, waiting for the line transfer to be complete, and
have had NO similar problems. Now I just have to finish jumping
through hoops to END my service with Lingo. Sometimes you get what
you pay for.
I was worried about this service based on a lot of bad reviews, but
I have been pleasantly surprised by the service. In short I love
this service and whatever small problems I have with it are more
than made up for by the value. Vonage and some others are not
available here so my only options to get a local telephone number in
Morgantown WV was Lingo, packet8, and one more.
June 7 evening -- order goes through. ( I ordered the 19.99)
June 9---receive order and I set it up in 10 minutes and it is
working. Tried making calls and hit and miss for first several
hours. Next morning works like a charm long distance and local.
While they didn't have a number in my exchange for the temporary
number, it was still close enough that the calls would be considered
local. Called tech support and get through easily, great guy on
other end.
June 11---Quality gets better over next 2 days. They already claim
on website that my number can port so still hopeful. Tried calling
England. Busy circuits, tried with my still connected Verizon on a
phone card and it gave same error. Receiving calls works well.
June 14 --- No dial tone on line for several hours, had to unplug
router for 10 secs and it came back instantly.
June 16 --- NUMBER PORTED! Couldn't believe it. One of biggest
concerns with the service. All 4 phones in house instantly work on
lingo network, all ring fine and dial out great.
June 19 ---- I do the connection enhancer and it increases the
quality a tiny bit.
June 23 ----- Dial tone again dead while at work, Customer service
number wont work properly, I guess these are the hiccups you have to
put up with for the otherwise great service. I sort of wish that
both the cable modem and router would both just reset automatically.
Anyone have any suggestions on this?
End of June ----- Nobody really can tell difference with landline.
My mom and some friends want me to sign them up.
A good price is one thing, but having a system that drops dial tone
once a week is not something I want to keep. To fix it, I have to
power cycle the Lingo router and within a couple of minutes, service
is restored. There is no DSL outage that causes the dropped Lingo
service, just a poorly designed VOIP box.
They lie, they told me if I have a number in another country and I
call and they call me will be free both ways, but they lie, 3 month
later they charge for every call, bad service, really bad tech
support, I'm computer tech, and I don't recommend that liars.
Dropped calls, and poor sound are the most prominent negatives. We
have to reboot once a day for sure, and sometimes more. We have
missed lots of calls. When I am on a business call and they cannot
hear me, it is nothing less than frustrating.
Inexpensive? Yes. Comparable to Plain Old Telephone Service? Hardly!
I was really excited at first--until I realize the old adage is
true, you do get what you pay for. We got the introductory special
on the D-Link Router...it arrived and was defective. We waited for a
new one and it worked fine for a week or so (except for having to
re-boot every couple of days, and the 1 second delay on all
calls--even local). The honeymoon is now over. The caller ID does
not work anymore (it quit showing up a couple of weeks ago) and I
have to re-boot several times a day as my phone service and my
internet service are intermittent (try having a home office with no
internet connection for hours on end). The cable modem is fine but
as soon as we drop a router in to the mix it's completely hosed. Of
course roadrunner points to the router and Lingo points to
roadrunner and we're stuck in the cross-fire.
What else? Dropped calls, inability to make calls (including call
backs on the ones that dropped) without re-booting, sometimes
several times. I'm tired of paying "little Bell" but VOIP is not
reliable. Features are great--low cost, forwarding, voice mail .wav
files to e-mail, etc. but having a fancy car that didn't cost much
and only starts half the time is not a better deal than an expensive
junker that starts no matter what. Lingo is starting to make
Microsoft Windows look stable.
Sound quality is terrible. I have a 4meg down/384 up cable internet
service with Comcast. When I call friends in my local calling area,
there is about a 1/2 second delay. Once a day I have to reboot my
Lingo box. Sending faxes has been a problem. I'm assuming it's the
terrible phone quality that won't allow me to send faxes easily. I
use a voip calling card to call brazil, no way to combine Lingo and
a voip calling card, sound quality is horiffic, almost impossible to
understand the person on the other line. Technical support is
average, I assume most of us think that terrible tech support is
average, and that's about on par with Lingo. Going to stick it out,
hoping things improve.