Reviewers Comments: Do not sign up with these guys. I had been a customer of theirs for over four years. In
the beginning it was good but as time progressed it got worse. I had two accounts with
them that used one credit card for billing. One account was okay but the other was
constantly up and down because the system could not process the credit card, again, same
credit card for both accounts. On average it was down two weeks a month because of their
billing issue. I canceled the account and asked for a refund as it was their issue. I
never heard back from them. I just had my second account automatically canceled because of
a credit card authorization form not being completed. No emails, no warning, they just
canceled my account. I never get any apologies, credits, etc from the down time even since
it is their issue. What makes matters worse is that they sent me an email offer to sign
up with them for a one year contract with a cancellation fee. They canceled my account and
charged me the cancellation fee. All of this is without any issues from my end and without
notice. I will never use Broadvoice again and I recommend that others do not as well. I
have officially closed my last account with them and will never use them again. |