Smoothstone IP Communications Company Profile - Business VoIP - Phone IP PBX

Smoothstone IP Communications transforms the way businesses communicate—eliminating the need for clients to buy, install, and maintain traditional phone systems. Our Managed Services and Smart Network deliver a variety of applications, including voice, wide area network, and secure Internet services through a single (IP) connection.

Smoothstone is:

• Experienced — Founded in 2000, we’re the oldest managed VoIP services company in the U.S. and completely managed enterprise VoIP is all we’ve ever done.
• Focused — We’re the only provider dedicated to serving the mid-size enterprise, and unlike other "on premise" solutions, we’re "one vendor, one bill".
• Service-oriented — We provide unique solutions and applications—not "one size fits all" products. That means our equipment is flexible, and our features are all software upgradeable. Changes are easy to do and are at no additional charge.
• Reliable — All of our solutions are fully managed and monitored by our Cisco-certified engineers. In fact, we’re so reliable, over 99% of the clients we’ve ever had are still our clients today.

WHY SMOOTHSTONE?

Our platform is unique.
At Smoothstone, we’ve developed an IP communications platform that delivers the benefits of converged networks and IP-based communications (previously available only to Fortune 500 companies and above) to medium-size enterprises—without requiring our clients to hire additional IT Staff.

This platform delivers our services over a private, nationwide MPLS network, supported by a proprietary system developed specifically to serve mid-sized clients. This converged, customized solution exceeds the capabilities of any one network or software vendor. The end result is a “best of breed” IP communications solution, allowing our clients to enjoy the same communications advantages of larger companies—without the upfront expense and ongoing hassles.

Our value proposition is unique.
Smoothstone approaches the communications market from a different perspective. We don’t believe clients need six or seven vendors or extra internal staff to fulfill their communication needs. We eliminate all of the extra costs and hassles associated with multiple vendors, and become our clients' single point of contact for all of their communications needs. Regardless of the question or situation, there’s only one number to call—Smoothstone.

Our approach is unique.
Smoothstone sells solutions. While every client’s needs are different, their core desires are the same—to minimize their communications costs, while still enjoying the best features and service available.

We explore each client's business processes before we design a solution. Then we calculate the total cost of its current communications infrastructure. We compare this to our proposed solution, as well as any other alternatives they may be considering. In most cases, we prove our solution delivers the best communications capabilities at the lowest total cost.

Finally, in everything we do, we adhere to the professional standards clients expect from a trusted counselor. By imposing high standards on ourselves, we earn our clients' loyalties. That is why over 99% of all of the clients we have ever had are still with us today.

PRODUCTS

Specializing in the needs of multi-site, mid-size enterprises allows Smoothstone IP Communications to offer the most robust, cost-effective and reliable IP communications solutions available in the industry today.

Our fully managed and completely off-premise solution replaces outdated, legacy phone systems. By controlling the circuit and network infrastructure all the way down to our clients’ handsets, we are able to deliver technologies previously unavailable to the mid-size enterprise.

The end result? Our clients have only one company to call when dealing with questions or problems, one bill for all their communications, and one simplified solution, as Smoothstone maintains the entire communications infrastructure, features, and services.

• Looking for a dependable WAN management solution? CONNECT
• Not ready to give up your old TDM, SIP, or IP phone system, but want the latest communication features provided by a converged solution? CONNECT
• Thinking about Hosted or managed VoIP? COMMUNICATE
• Looking for enhanced conferencing features? COMMUNICATE
• Have call centers and need access to real-time reporting features? CONTROL
• Want more control over your Internet, WAN, and overall communications systems? CONTROL
• Want protection against the dangers of running a business across the internet? CONTROL

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