Archived Business VoIP News

Wednesday, August 20th

• LightEdge Solutions Ranks Among 5,000 Fastest Growing Private Companies by Inc.

  For the second consecutive year, Inc. has ranked LightEdge Solutions, a leading-edge provider of hosted business-grade IT and communications services, on its annual ranking of the 5,000 fastest-growing private companies in the country. Compared to other sectors, Business IT Services ranked as the strongest in the 2008 list with 579 of the 5,000 on the list belonging to this high-growth group. The list is the most comprehensive look at the most important segment of the economy – America’s independent-minded entrepreneurs. Taken as a whole, these companies represent the backbone of the U.S. economy. ...

• Increase Cost Savings with VoIP Phone Systems

  More and more businesses are making the switch to VoIP phone systems for improved communications capabilities and cost savings. ...

Monday, August 18th

• 6 Things to Consider Before You Add VoIP to Your Company's Call Center

  Call centers are changing from the simple order desk or technical-support line to a central point of contact that corporations use to manage their customer-relations, marketing and sales teams. VoIP is emerging as a cost-effective method to marry call-center functions with other aspects of the enterprise to enhance customer service and the bottom line. Computer-based VoIP works over an Internet portal, making it possible to connect company employees anywhere while using the same computer to access CRM applications. And VoIP offers the features that call-center agents need: IVR (Interactive Voice Response), call recording, call routing, voice mail and live chat....

Thursday, August 14th

• More businesses turning to VoIP?

  Voice over IP (VoIP) business services are set to grow as net telephony increases its foothold in the enterprise....

• Hosted VoIP, Managed IP PBX Revenue Makes Big Jump

  Worldwide revenue from hosted VoIP and managed IP PBX services jumped 52 percent to $24 billion in 2007, according to new data from Infonetics Research, which also indicates the services are expected to grow in the strong double-digits through at least 2011....

Tuesday, August 12th

• Geckotech Announces Approval of CLEC License

  Geckotech LLC announced today the approval of its Competitive Local Exchange Carrier (CLEC) license by the Illinois Commerce Commission. ...

Wednesday, August 6th

• World First: VoIP Telephony Integration with Salesforce.com

  Fonality, the leading provider of open source business communications systems, today announced the collaboration of the award winning trixbox Pro Unified Agent Edition and salesforce.com's AppExchange....

Tuesday, August 5th

• Vocalocity Cures Summertime Blues and Makes Vacation a Reality

  With the first weeks of summer officially gone, millions of workers are still looking to take advantage of spending a week at the beach, touring an exotic location or simply visiting friends and relatives who live across the country. But in an age of the BlackBerry(R), iPhone and Instant Messaging, being away from the office is often no vacation. With 24/7 connectivity, being truly unplugged from the office never seems possible....

Monday, August 4th

• VoIP Provider AltiGen Expands Reseller Channel

  Onecall Telecom, a reseller of communications services in Memphis, Tennessee, is now offering AltiGen’s products to its customers. AltiGen Communications, a provider of VoIP business phone systems and Unified Communications (UC) solutions for small-to-medium businesses (SMBs), said that Onecall decided to offer AltiGen’s products based on Max Communications Server's rich feature set and scalability....

• Slightly clunky mobile VoIP finds only niche usage in enterprises

  Mobile VoIP is making headway in the consumer and hobbyist markets, but it's still just a niche technology in the enterprise market. Some enterprises have made use of the emerging technology to support employees who travel between countries or to improve indoor reception. Widespread use appears far off, however.
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Friday, August 1st

• iCore Networks Prevails in the Face of Disaster

  iCore Networks, a hosted voice over IP provider based in Northern Virginia, is pleased to report that its customers in the Los Angeles area were unscathed by the damage caused by the earthquake and were able to communicate with customers and family with no issues....

• Broadcore Exhibits at Green Action Summit

  Broadcore announced that it will exhibit its Green Managed Business Communications Services at the Green Action Summit held at the Los Angeles Convention Center on September 3, 2008. Broadcore has empowered businesses to Go Green by eliminating unnecessary and toxic premise-based equipment, reducing employee commutes, thereby reducing driving times and reducing emissions....

• Choose a Hosted VoIP Phone System, Save Even More

  VoIP phone systems have made their way into a number of businesses today for their ability to lower telecommunications costs and add enhanced functionality to communications....