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Friday, August 31st
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Samsung Embeds Windows XP/VoIP Into 22in LCDs
Samsung is never one to pass up a World's First... opportunity, even if it has to come up with something pretty odd to get it...
Other than the raft of TVs the company is lauding at this year's IFA, Samsung is parading the SyncMaster '220TN' and '225UW' - two 22in LCD monitors with VoIP functionality!?! ...
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VoIP spending on the up
Companies in Europe and North America are spending more on VoIP deployments as worries over reliability ebb....
Wednesday, August 29th
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Verizon Business Adds Features and Options for Wholesale VoIP Customers
As the VoIP market continues to grow, Verizon Business is responding by introducing several new features in September designed to increase functionality and add choice for its SIP Gateway VoIP customers. SIP, or Session Initiation Protocol, is an Internet- based signaling protocol used for creating, modifying and terminating sessions between two or more users on the Internet....
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InteleCom USB VoIP Phones Eliminates Need for Software Downloads
For customers seeking a USB VoIP phones that’s compatible with any PC or laptop and doesn’t require software downloads, the plug-and-play SmartFone from InteleCom, Inc., could be the ultimate choice....
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Phone Systems: Considering VoIP
For businesses in search of a phone system that will provide productivity gains and reduced costs for their company, it's hard to look away from the capabilities offered by VoIP (Voice over Internet Protocol)....
Thursday, August 23rd
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VoIP Supply Among Fastest Growing Companies
VoIP Supply, LLC an Internet retailer of Voice over IP (VoIP) hardware, software, and services, announced that they have been selected to Inc. Magazine’s 26th annual list of America’s fastest growing private companies. VoIP Supply came in at number 359 on the Inc. 500 list with a growth rate of 783%....
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Verizon Adds New Collaboration Package to Help SMBs with Their VoIP Service
Small and medium size business owners, Verizon has got their eye on you. In an effort to help SMBs better manage their VoIP service, Verizon has just introduced their Integrated Communications Package. It is a new unified communications service available to those who use Hosted IP Centrex and is designed to help users be more efficient and productive. The Integrated Communications Package provides one central hub for employees to easily access their voicemail, handle incoming and outgoing calls, send text messages, and more. A number of additional features are included, including the ability to have calls directed to a users mobile phone, PDA, etc., taking care to up productivity even further, keeping in mind how many business professionals are consistently on the go. The new package will be available in the US later next month, with an International roll-out to follow shortly thereafter....
Tuesday, August 21st
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Simple VoIP Shifting To Unified Communications
At the VoiceCon show this week, new Internet telephony players like Microsoft may upset the competitive equilibrium, according to one analyst....
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Voicecon: Microsoft VoIP Exec Jabs At Cisco
The head honchos from Microsoft and Cisco spent Monday playing up the collaborative nature of their relationship, particularly as it relates to unified communications, which describes integration of instant messaging, voice, and videoconferencing technologies within a single product. ...
Monday, August 20th
Wednesday, August 15th
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SMEs moving to VoIP
A number of large former incumbent operators in developed markets have launched voice over broadband offerings for small businesses, at least partly in response to the threat from companies like Skype in extending their customer base into the small business market. Skype has recently claimed that 30% of its 200 million registered users are business users although, as registration is free, a sizeable proportion of these are likely to be occasional users, for example using Skype when they are traveling abroad....
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VoIP and CRM Integration
A growing number of businesses are looking at VoIP's cost, productivity and efficiency benefits and are deciding that the technology makes a good fit with their CRM systems. Besides its cost advantages, VoIP allows businesses to document interactions between employees and clients, a capability that isn't generally possible with traditional telephony. The information collected can be viewed alongside customer transaction data, enabling a business to get clearer profiles of its customers. Additionally, IP telephony transfers voice in data packets, which makes the technology relatively simple to integrate with CRM applications. Another advantage is that VoIP can be hosted remotely, making it easy for a mobile workforce to use....
Tuesday, August 14th
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IPcelerate Growing Presence Among SMB VoIP Users
Earlier this year, IPcelerate introduced its line of vertical-based intelligent VoIP application suites — specifically for the healthcare, legal, retail, and general office industries. The IPsmartSuite solutions were designed to be easily integrated into existing VoIP infrastructures, while providing added functionality specific to different vertical markets — for instance, enabling patients to sign in at an IP phone at a doctor’s office, rather than waiting in line to speak to a busy receptionist....
Wednesday, August 8th
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TalkSwitch Adds Call Reporting Features to its Small Business VoIP System
The VoIP industry has evolved to a point now where the IP PBX is no longer a new product, and a majority of businesses have, at the very least, considered switching to a VoIP system, if they have not already done so. Certainly, there are differences between various systems on the market, the greatest of which is call and extension capacity — some are designed for large enterprises, and others for small and mid-sized businesses, or even home offices....
Tuesday, August 7th
Monday, August 6th
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Small Firms Sign Up for Internet Calling
When an 83-year-old steam pipe exploded beneath a Manhattan street last month, Kwittken & Co.'s building was one of those caught in the blast. But business didn't come to a halt at the 23-person public-relations and marketing agency. Chief Executive Aaron Kwittken quickly had his office's phone service rerouted to employees' cellphones and home phones. Employees worked remotely for a week as their Lexington Avenue building, located just 200 feet from the blast, was used as a staging area for emergency personnel....
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