Archived Business VoIP News

Wednesday, May 28th

• Costco Selling Microsoft Response Point VoIP

  Costco is selling a small business voice over IP phone system powered by Microsoft's Response Point software directly to customers through its Costco.com Website. ...

• TELANETIX EXPANDS VOIP PRESENCE IN KEY BUSINESS GROWTH SECTOR

  Telanetix Inc., a leading IP solutions provider offering telepresence and VoIP services to the SMB and SME markets, has signed an agreement with the nation's largest sales lead capture provider. The new customer provides an innovative service that allows their clients to capture vital intelligence about prospects and customers. Telanetix is to provide their VoIP business solution for the organization’s contact center. The agreement has a two-year term, with an estimated value of approximately $4,000,000....

Monday, May 26th

• Tons of Choices Can Be Confusing; Here's How to Get Started

  Ma Bell's rule over telephones has been over for years, and businesses have an increasing number of choices when considering a telecommunications system....

Thursday, May 22nd

• Verint Expands Integrations for Nextiva IP Video Solution

  Verint Systems Inc., today announced it has integrated its Nextiva IP video solution with Situator situation management software from Orsus. This new partnership enables joint customers to better gather actionable intelligence and enhance response in sophisticated command and control environments. ...

• Movers & Shakers Interview with Chris Lyman, CEO, Fonality

  There's a land grab happening as companies race to capture their share of the more than 35 million small businesses market that will adopt Internet phone calling over the next three years. At the epicenter is Fonality, a Los Angeles company that in its three short years in business, has managed to land itself in the crosshairs of both the world's fastest growing open source community and a bevy of deep-pocketed telecom giants. ...

Wednesday, May 21st

• Telecom Brokerage Firm Picks Smoothstone Communications As Managed VoIP Service Provider

  The Telecom Broker specializes in assisting medium sized businesses to determine VoIP migration paths and best value from among the many players in the VoIP marketplace. Smoothstone also offers managed Wide Area Network data services including Internet access. 'The Telecom Broker helps customers determine the best VoIP vendors and best practices and without cost.'...

Tuesday, May 20th

• Microsoft Adds VoIP Services for Response Point Phone System

  Microsoft Corp. recently introduced a new service pack (SP1) for its Microsoft Response Point phone system software, adding Voice over IP (VoIP) phone service. Microsoft Response Point was initially introduced in beta code in March 2007 and became generally available last November as a flexible, easy-to-install, affordable phone system for small businesses with up to 50 employees. ...

• Businesses Discover Quality VoIP with FreedomIQ

  FreedomVOICE Systems, a leading provider of virtual office solutions, announced today that businesses are overcoming their fears of VoIP sound quality by adopting FreedomIQ VoIP Hosted PBX service....

• 360 bringing wholesale VoIP to major metros

  360Networks, which has brought wholesale VoIP service to mostly smaller markets throughout the Western states, is now targeting more major cities within its network footprint....

Thursday, May 15th

• Businesses can achieve cost efficiency savings with VoIP

  Deploying a voice over internet protocol (VoIP) solution can significantly reduce the amount firms pay on IT and telecommunications, according to new research....

Tuesday, May 13th

• Fonality PBXtra Versus Microsoft Response Point

  According to the folks at Fonality, their PBXtra phone system product beats Microsoft Reponse Point. They cite the recent receipt of a TMC Labs Innovation Award. TMC, of course, is the well-known promoter/publisher of mostly telecommunications-centered periodicals and tradeshows....

Monday, May 12th

• Power of SaaS: VoIP Call Centers for a Fraction of the Cost

  SaaS VoIP solutions also deliver savings over time because of their high scalability. As a business grows or shrinks in size, and as cycles change based on the economy or the time of year, a hosted system can be correspondingly scaled up and down, based on the amount of volume and the number of agents needed....

• York Telecom Partners in Enterprise VoIP Win for Social Security Administration

  York Telecom will provide integration, maintenance and on-site support services as part of the Nortel Government Solutions* team, recently confirmed as the winner of the 10-year, $300 million Telephone Systems Replacement Project (TSRP) award from the U.S. Social Security Administration (SSA). ...

Wednesday, May 7th

• VoIP Improves Communications at Boston Area College

  Bay State College is using a small-business communications system from Avaya (News - Alert) to connect its four academic buildings located in a ten-square-block area in Boston. ...

Monday, May 5th

• Fonality Wins 2008 Unified Communications Innovation Award From TMC Labs

  Fonality, the leading provider of open source phone systems, announced today that Technology Marketing Corporation (TMC) named the Fonality application HUD® a 2008 TMC Labs Innovation Award winner presented by Unified Communications magazine. HUD (Heads Up Display) extends the enterprise functionality of Fonality’s already low-cost and easy-to-use phone system for small and medium-sized businesses....

Thursday, May 1st

• Broadcore offers SIP trunking

  Broadcore has selected Edgewater Networks’ EdgeMarc Network Services Gateway for delivery of its SIP trunking service offering. ...