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Monday, July 30th
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SunRocket’s really, truly, totally going away on August 5
Some readers have reported that even now, they are getting dial tones from their SunRocket connections. That’s in spite of the fact SunRocket is so totally gone. Amend that. Maybe not that totally.
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The SunRocket Blame Game
Tech talk stalwart Rich Levin has an audio interview up with Jan Walter, who was Senior Director of Systems Architecture at Sunrocket -- at least until he was fired 'for speaking out and standing up for best practices that might have saved the company.' Jan has been blogging about the company's demise for some time, placing the lion's share of the blame on poor management, particularly by ex-AOL Broadband division head turned SunRocket CEO Lisa Hook:...
Tuesday, July 24th
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Allo.com a lesson in how not get PR
A company named Allo.com has tried a very novel way to get PR in Design News. It sent me e-mails saying my phoney account is overdue (see below). Of course, I never signed up for anything although I do recall getting several calls from its obnoxious flack insisting DN review its VOIP product(s) and write about them despite my polite explanation that their products were tangential to our audience and that we do not review products. Since getting the e-mails about the overdue account, I have tried to find a name to contact on it's web site, but alas, there was nothing but on online form to fill out and I am loathe to give them more information about myself. I will call its general number when it opens this morning....
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SunRocket had a 'cheap product and couldn’t compete,' Vonage spokesperson boasts
While expressing often-offered analyst opinions that SunRocket’s failure shows the competitive odds stand-alone VoIP providers are up against, Ryan Kim’s article today in the San Francisco Chronicle has an interesting quote from a Vonage spokesperson....
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For SunRocket Customers It's Slim Pickins
ViaTalk, Phone Power, BroadVoice VoIPVoIP, TeleBlend…who are these companies and why would I trust them with my phone service (never mind my money) now that I've been burned by the SunRocket implosion. I came home from a week's vacation to find a Dear John email informing me that I've got no phone because SunRocket shut down its business while I was out. I'm one of 200,000 customers who relied on SunRocket's VoIP service. Thankfully, it was my weekend retreat home and not our main number (gulp…the main number is Vonage), scarier than losing the service is the alternative choices....
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ViaTalk Buys Out SunRocket Subscribers
ViaTalk, a leading national private provider of internet phone service, announced today that they are successfully roping thousands of former SunRocket subscribers....
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Packet8 Selected as Preferred Replacement VoIP Service by SunRocket
8x8, Inc., provider of Packet8 residential, business and video Voice over Internet Protocol (VoIP) phone services, today announced it has signed an agreement with an organization managing the wind down of SunRocket, Inc. to present SunRocket subscribers with a specially-priced offer to transition their Internet phone service to Packet8. ...
Sunday, July 22nd
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SunRocket Subscribers Find Alternative Service, But Number Porting Is Slow
Some subscribers complained that it's taking too long to port their old phone numbers to a new service, while others are suspicious that competing VoIP companies will fade out just like SunRocket did. ...
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From The Web
The financial troubles of SunRocket, the Tysons Corner Internet-telephony company that went belly up last week, were not a surprise. But the speed of its demise was. So was the notice provided to customers: next to none. A friend reported that the only hint he got of SunRocket's imminent implosion was the failure of its voice mail Monday night....
Thursday, July 19th
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EarthLink Helps SunRocket Customers Keep Their Phone Number
EarthLink is inviting SunRocket customers to keep their phone number and continue saving money on their phone bill by switching to EarthLink trueVoice phone service. EarthLink is offering SunRocket customers a special welcome price of $19.95 per month for the first six months, with free activation and no obligations or prepayments required. ...
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Jerk Company of the Month: SunRocket
So was the notice provided to customers: next to none. A friend reported that the only hint he got of SunRocket's imminent implosion was the failure of its voicemail Monday night. His line went dead at 11:45 yesterday morning--about two hours after the last call received on it, from a telemarketer--but was mysteriously back online late last night....
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SunRocket disappoints workers, customers
Those watching the telecommunications industry say poor business decisions and competition led to the demise of SunRocket Inc....
Wednesday, July 18th
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ViaTalk Successfully Porting Thousands of SunRocket Subscribers
ViaTalk, a leading national private provider of internet phone service announced today that they are successfully porting thousands of former SunRocket subscribers in the wake of that company’s abrupt decision to close its doors. ...
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VoIP Provider Lingo Offers Special Deals for SunRocket Customers
Now, Lingo, provider of affordable and reliable consumer and small business voice over IP phone services in the U.S., has reportedly invited SunRocket customers with special deals and an easy transition to an affordable and innovative calling plan. ...
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Quick Take: SunRocket Shuts Down at Warp Speed
SunRocket, the self proclaimed 'no gotcha' phone company, has just gone and laid a gotcha on its 200,000 customers. Two days ago, the second-largest U.S. standalone Internet phone service shut its doors without notice, leaving all of its customers unreachable....
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Abandoned SunRocket Subscribers Find New VoIP Dial Tones
Defunct VoIP provider SunRocket's subscribers were scrambling to find new telecom service providers Wednesday, and they found several alternate suppliers happy to sign them up. 'We're waiving activation fees,' said a sales representative at 8x8 Inc., which was doing a brisk business signing up SunRocket subscribers left in the lurch when its service ceased abruptly Monday. 'SunRocket's phones already work' with 8x8 service.
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Packet8 Selected as Preferred Replacement VoIP Service by SunRocket
8x8, Inc. , provider of Packet8 residential, business and video Voice over Internet Protocol (VoIP) phone services, today announced it has signed an agreement with an organization managing the wind down of SunRocket, Inc. to present SunRocket subscribers with a specially-priced offer to transition their Internet phone service to Packet8....
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For SunRocket Customers, Sounds of Silence
Thousands of SunRocket subscribers found their phone lines disconnected this week after the start-up Internet-phone service provider abruptly shut its doors Monday....
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http://www.australianit.news.com.au/story/0,24897,22093889-15322,00.html
ViaTalk, a rival to SunRocket, issued a statement offering a contract buyout to SunRocket customers. The company added it was offering a coupon for free shipping of ViaTalk phone equipment to customers looking to switch services, although it did not say what the overall cost to SunRocket customers would be.
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Tuesday, July 17th
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VoIPYourLife offer for Sunrocket customers
VoIPYourLife offers free hardware, free virtual numbres, US or Canada phone number, no term commitment and no termination fees...
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Packet8 offer for Sunrocket customers
Packet8 is offering subscribers who were previously with Sunrocket the option of switching to Packet8 for no start up costs, plus one month free....
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Statement by ViaTalk CEO Brendan Brader on the Recent News That SunRocket, Inc. Has Ceased Operations
According to a breaking report posted by the New York Times on its website, private voice over internet protocol provider SunRocket, which is based in Vienna, Virginia, has decided to cease operations and is no longer accepting new customers. According to various prior news reports over the past few weeks, the company had made several substantial staff layoffs. It seemed to us that these earlier reports were all pointing to the inevitable. ...
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Internet-call service SunRocket cuts off service
ViaTalk, a rival to SunRocket based in Clifton Park, New York, issued a statement offering a contract buyout to SunRocket customers.
The company added it was offering a coupon for free shipping of ViaTalk phone equipment to customers looking to switch services, although it did not lay out the what the overall cost to SunRocket customers would be....
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Nuvio Welcomes Former SunRocket Customers and Announces Safe Landing Rate of $199.99 Per Year
Nuvio Corporation, a leading provider of VoIP solutions, today announced that it has been accepting and servicing former SunRocket customers who were adversely affected by SunRocket's reported financial difficulties. ...
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Lingo VoIP Phone Service for the Long Haul - Offers Special Incentives to SunRocket Customers for Switching to Lingo
With service shutdowns shaking up the Internet phone industry, Lingo (www.lingo.com), a leading consumer and small business Internet phone service provider, today invited SunRocket customers with special deals and an easy transition to one of the most affordable and innovative calling plans in the business. ...
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InPhonex Welcomes Displaced SunRocket Subscribers
InPhonex.com, LLC, a world leader in VoIP phone service, has rolled out the welcome mat for displaced subscribers of the SunRocket VoIP service.
In response to today’s news, InPhonex has enhanced its 'Trade-In Program' to waive the number porting fee for SunRocket customers. The Trade-In Program allows customers searching for a new provider to receive a free, unlocked Linksys Analog Telephone Adaptor (ATA) in exchange for their existing SunRocket phone.
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Sunny Days Ahead for SunRocket Customers
Vonage, a leading provider of digital phone service, is offering a way for SunRocket customers to transition their phone number over to Vonage, and also receive the added benefit of two months free service. Customers receive this benefit when they sign up for the U.S. Residential Premium Unlimited Plan....
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Internet Phone Company Halts Operations
SunRocket, one of the largest start-up companies offering Internet phone service, has ceased operation and is moving its customers to one or more other companies, a person briefed on its status said yesterday. ...
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Internet - Call Service SunRocket Cuts Off Service
Vienna, Virginia-based SunRocket, which is a rival to Vonage Holdings in the home and small business market for Voice over Internet Protocol (VoIP) phone services, gave no warning it was shutting down operations on its Web site....
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VoIP Provider SunRocket Suddenly Closes
Internet phone service provider SunRocket, which had as many as 200,000 customers nationwide, has ceased operations without warning....
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Internet-call service SunRocket shuts down
SunRocket Inc., the second biggest U.S. supplier of Internet phone services, appeared to have shut down its business on Monday without notifying its customers, which total more than 200,000....
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SunRocket's VoIP Business Sputters
Another well-financed VoIP company -- SunRocket -- is on the ropes.
Calls to the company's Vienna, Va., office Tuesday weren't answered. The company's 800 number elicited a terse response: 'We are no longer taking customer service or sales calls. Goodbye.'
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