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Wednesday, January 2nd

• SunRocket's Lisa Hook Lands New Gig

  Lisa Hook, who (according to Sunrocket employees) played a major role in the VoIP company's 2007 implosion, has found new employment. Hook has been named president and chief operating officer of Neustar, a provider of clearinghouse and directory services to the telecom and Internet industry.
  
  According to SEC filings, Hook will have a base salary of $435,000....

Monday, August 27th

• The VoIP Provider That Won't Stay Dead

  Ah, the wacky world of VoIP. First SunRocket, a VoIP provider closes its doors suddenly, leaving approximately 200,000 customers in the lurch....

Monday, August 13th

• TeleBlend and the VoIP Blues

  When I'm not on my cell, I use a VoIP line from a company whose name begins with V. Some days I think it's great, and sometimes I pine for the days of the rotary dial and good old Monopolistic Ma Bell. And it seems I'm not alone. ...

Thursday, August 9th

• Customers of defunct VoIP providet SunRocket who moved to Teleblend have had spotty service.

  Customers of SunRocket Inc., the VOIP company that recently folded, may have hoped their troubles were over when two competitors stepped up to offer them service in the absence of the failed provider.
  
  But for some, transferring to one of the new providers hasn't proved to be a better option than SunRocket. Some customers that chose to move to Teleblend, one of the companies that offered to buy SunRocket customers, have had poor service this week.
  ...

Monday, July 30th

• SunRocket’s really, truly, totally going away on August 5

  Some readers have reported that even now, they are getting dial tones from their SunRocket connections. That’s in spite of the fact SunRocket is so totally gone. Amend that. Maybe not that totally.
  ...

• The SunRocket Blame Game

  Tech talk stalwart Rich Levin has an audio interview up with Jan Walter, who was Senior Director of Systems Architecture at Sunrocket -- at least until he was fired 'for speaking out and standing up for best practices that might have saved the company.' Jan has been blogging about the company's demise for some time, placing the lion's share of the blame on poor management, particularly by ex-AOL Broadband division head turned SunRocket CEO Lisa Hook:...

Tuesday, July 24th

• SunRocket had a 'cheap product and couldn’t compete,' Vonage spokesperson boasts

  While expressing often-offered analyst opinions that SunRocket’s failure shows the competitive odds stand-alone VoIP providers are up against, Ryan Kim’s article today in the San Francisco Chronicle has an interesting quote from a Vonage spokesperson....

• For SunRocket Customers It's Slim Pickins

  ViaTalk, Phone Power, BroadVoice VoIPVoIP, TeleBlend…who are these companies and why would I trust them with my phone service (never mind my money) now that I've been burned by the SunRocket implosion. I came home from a week's vacation to find a Dear John email informing me that I've got no phone because SunRocket shut down its business while I was out. I'm one of 200,000 customers who relied on SunRocket's VoIP service. Thankfully, it was my weekend retreat home and not our main number (gulp…the main number is Vonage), scarier than losing the service is the alternative choices....

• ViaTalk Buys Out SunRocket Subscribers

  ViaTalk, a leading national private provider of internet phone service, announced today that they are successfully roping thousands of former SunRocket subscribers....

Sunday, July 22nd

• SunRocket Subscribers Find Alternative Service, But Number Porting Is Slow

  Some subscribers complained that it's taking too long to port their old phone numbers to a new service, while others are suspicious that competing VoIP companies will fade out just like SunRocket did. ...

• From The Web

  The financial troubles of SunRocket, the Tysons Corner Internet-telephony company that went belly up last week, were not a surprise. But the speed of its demise was. So was the notice provided to customers: next to none. A friend reported that the only hint he got of SunRocket's imminent implosion was the failure of its voice mail Monday night....

Thursday, July 19th

• Jerk Company of the Month: SunRocket

  So was the notice provided to customers: next to none. A friend reported that the only hint he got of SunRocket's imminent implosion was the failure of its voicemail Monday night. His line went dead at 11:45 yesterday morning--about two hours after the last call received on it, from a telemarketer--but was mysteriously back online late last night....

• SunRocket disappoints workers, customers

  Those watching the telecommunications industry say poor business decisions and competition led to the demise of SunRocket Inc....

Wednesday, July 18th

• Quick Take: SunRocket Shuts Down at Warp Speed

  SunRocket, the self proclaimed 'no gotcha' phone company, has just gone and laid a gotcha on its 200,000 customers. Two days ago, the second-largest U.S. standalone Internet phone service shut its doors without notice, leaving all of its customers unreachable....

• Abandoned SunRocket Subscribers Find New VoIP Dial Tones

  Defunct VoIP provider SunRocket's subscribers were scrambling to find new telecom service providers Wednesday, and they found several alternate suppliers happy to sign them up. 'We're waiving activation fees,' said a sales representative at 8x8 Inc., which was doing a brisk business signing up SunRocket subscribers left in the lurch when its service ceased abruptly Monday. 'SunRocket's phones already work' with 8x8 service.
  ...

• For SunRocket Customers, Sounds of Silence

  Thousands of SunRocket subscribers found their phone lines disconnected this week after the start-up Internet-phone service provider abruptly shut its doors Monday....

Tuesday, July 17th

• VoIPYourLife offer for Sunrocket customers

  VoIPYourLife offers free hardware, free virtual numbres, US or Canada phone number, no term commitment and no termination fees...

• Packet8 offer for Sunrocket customers

  Packet8 is offering subscribers who were previously with Sunrocket the option of switching to Packet8 for no start up costs, plus one month free....

• Statement by ViaTalk CEO Brendan Brader on the Recent News That SunRocket, Inc. Has Ceased Operations

  According to a breaking report posted by the New York Times on its website, private voice over internet protocol provider SunRocket, which is based in Vienna, Virginia, has decided to cease operations and is no longer accepting new customers. According to various prior news reports over the past few weeks, the company had made several substantial staff layoffs. It seemed to us that these earlier reports were all pointing to the inevitable. ...

• Internet-call service SunRocket cuts off service

  ViaTalk, a rival to SunRocket based in Clifton Park, New York, issued a statement offering a contract buyout to SunRocket customers.
  
  The company added it was offering a coupon for free shipping of ViaTalk phone equipment to customers looking to switch services, although it did not lay out the what the overall cost to SunRocket customers would be....

• Nuvio Welcomes Former SunRocket Customers and Announces Safe Landing Rate of $199.99 Per Year

  Nuvio Corporation, a leading provider of VoIP solutions, today announced that it has been accepting and servicing former SunRocket customers who were adversely affected by SunRocket's reported financial difficulties. ...

• Lingo VoIP Phone Service for the Long Haul - Offers Special Incentives to SunRocket Customers for Switching to Lingo

  With service shutdowns shaking up the Internet phone industry, Lingo (www.lingo.com), a leading consumer and small business Internet phone service provider, today invited SunRocket customers with special deals and an easy transition to one of the most affordable and innovative calling plans in the business. ...

• InPhonex Welcomes Displaced SunRocket Subscribers

  InPhonex.com, LLC, a world leader in VoIP phone service, has rolled out the welcome mat for displaced subscribers of the SunRocket VoIP service.
  
  In response to today’s news, InPhonex has enhanced its 'Trade-In Program' to waive the number porting fee for SunRocket customers. The Trade-In Program allows customers searching for a new provider to receive a free, unlocked Linksys Analog Telephone Adaptor (ATA) in exchange for their existing SunRocket phone.
  ...

• Sunny Days Ahead for SunRocket Customers

  Vonage, a leading provider of digital phone service, is offering a way for SunRocket customers to transition their phone number over to Vonage, and also receive the added benefit of two months free service. Customers receive this benefit when they sign up for the U.S. Residential Premium Unlimited Plan....

• Internet Phone Company Halts Operations

  SunRocket, one of the largest start-up companies offering Internet phone service, has ceased operation and is moving its customers to one or more other companies, a person briefed on its status said yesterday. ...

• Internet - Call Service SunRocket Cuts Off Service

  Vienna, Virginia-based SunRocket, which is a rival to Vonage Holdings in the home and small business market for Voice over Internet Protocol (VoIP) phone services, gave no warning it was shutting down operations on its Web site....

• VoIP Provider SunRocket Suddenly Closes

  Internet phone service provider SunRocket, which had as many as 200,000 customers nationwide, has ceased operations without warning....

• Internet-call service SunRocket shuts down

  SunRocket Inc., the second biggest U.S. supplier of Internet phone services, appeared to have shut down its business on Monday without notifying its customers, which total more than 200,000....

• SunRocket's VoIP Business Sputters

  Another well-financed VoIP company -- SunRocket -- is on the ropes.
  Calls to the company's Vienna, Va., office Tuesday weren't answered. The company's 800 number elicited a terse response: 'We are no longer taking customer service or sales calls. Goodbye.'
  ...

Monday, April 2nd

• VoIP Provider SunRocket Amasses 200,000 Subscribers

  Each day, new subscribers are signing on with VoIP providers, and those providers are all introducing new features and services to attract even more new customers. Those include major service additions like IPTV and FMC (fixed/mobile convergence), or they may mean expansion of service offerings as a whole into new territories, or it may mean the availability of new hardware, like a new wireless router. Regardless, each of these service enhancements is drawing the attention of new subscribers. In addition, subscriber numbers are being boosted by consumers tiring of paying exorbitant rates to their cable MSOs and local telcos and are switching at least some services to lower cost ISPs....

Wednesday, January 17th

• SunRocket Asia Pacific Edition $.01 per min VoIP call to China

  SunRocket, one of the nation's fastest-growing Internet phone service providers, today announced an unprecedented new calling plan for U.S. residents that drops the rate on all calls to China to one cent per minute....

Thursday, April 13th

• Internet Becoming A Practical Alternative For Telephone Service

  It's likely your home phone is such familiar technology that you barely think about it. Maybe it's time you did....

Monday, March 20th

• SunRocket Weighs PC-To-PC VoIP

  VoIP company SunRocket is exploring the concept of adding PC-to-PC communication, its new chief executive said late last week....

Tuesday, March 14th

• VoEx, Inc. Selected by SunRocket to Enable VoIP Services

  VoEx, Inc. today announced that it has been selected by SunRocket, one of the nation's fastest-growing Internet phone service providers, to provide underlying telecommunications services for SunRocket’s Voice over Internet Protocol (VoIP) phone service. Under the terms of the agreement, VoEx, Inc. provides SunRocket with domestic and international termination services. ...

• SunRocket picks former AOL exec as CEO

  Internet telephone service provider SunRocket has named Lisa Hook, the former president of AOL Broadband, as its new CEO. ...

• VoEx, Inc. Selected by SunRocket to Enable VoIP Services

  VoEx, Inc. today announced that it has been selected by SunRocket, one of the nation's fastest-growing Internet phone service providers, to provide underlying telecommunications services for SunRocket’s Voice over Internet Protocol (VoIP) phone service. Under the terms of the agreement, VoEx, Inc. provides SunRocket with domestic and international termination services. ...

Wednesday, March 8th

• SunRocket calls on area

  A startup is venturing into the fray of northeast Indiana phone service providers....

Monday, February 13th

• Flat-rate phone services launches in Austin

  SunRocket Inc., an independent provider of residential Internet phone service, launched its service in Austin. ...

Tuesday, January 10th

• Duke City has more Web phone options

  How many VOIP providers do New Mexico consumers need? Hear an answer from Aquiles Trujillo, a founder of and executive vice president for business development with One Connect IP, a VOIP service provider based in Albuquerque. ...

Tuesday, January 3rd

• SunRocket to offer residential VoIP to entice wary consumers

  SunRocket is offering its residential VoIP service for $9.95 a month. The service includes enhanced 911 service, call waiting, caller ID, three-way calling and more. All taxes are included and extra phone numbers and enhanced voice mail can be added....

Wednesday, December 7th

• SunRocket Tries to Capture VoIP-wary Consumers With $9.95 Per Month Offer

  The $9.95 per month offering, which the company announced today, includes enhanced 911 service; free calling features such as call waiting, caller ID and three-way calling; 200 minutes of global calling and unlimited inbound; and SunRocket to SunRocket Internet phone calling....

Monday, November 28th

• 96% of SunRocket Customers Have Full E-911

  SunRocket, one of the nation's leading Internet phone service providers, today announced that it has equipped 96% of its customers with E-911 services, in advance of the original November 28th deadline ordered by the Federal Communications Commission (FCC) last May. 'E-911', short for 'Enhanced 911', is a technology that allows emergency services to pinpoint the physical location and identify the call-back number of the 911-caller. ...

Thursday, September 22nd

• SunRocket Gets a Boost In Crowded Phone Market

  Today, SunRocket plans to announce some big-time help: It has landed $25 million in venture capital, a noteworthy deal made even sweeter because it's one of the biggest fundings in the region this year and because the round was led by Mayfield , one of the oldest and largest venture firms in Silicon Valley....

Monday, September 12th

• SunRocket Picks XO for VoIP Termination

  The new agreement calls for SunRocket to use the XO VoIP Termination to support its Internet home phone service. According to the company's news release, 'XO VoIP Termination enables SunRocket to hand off voice traffic to XO, allowing SunRocket’s customers' IP-based calls to be routed across the XO IP network at the highest priority and terminated to the public switched telephone network at destinations across the United States.'...

Friday, September 9th

• SunRocket Misfires Again

  SunRocket customers recieved an email Friday apologizing for the interruption. 'SunRocket is currently experiencing a significant network disruption,' the note reads. 'This means that you may not be able to receive or make calls from your SunRocket phone until this issue is resolved.'...

Monday, September 5th

• Hearing the VoIP call, and giving it a whirl

  In the late 1990s, I remember being called to a small kiosk at a tech trade show and offered a test of something called Voice over Internet Protocol, which is a way-too-geeky way of saying 'phone calls over the Net.'...

Friday, July 15th

• Internet phone failure sends writer back to SBC

  Last week, I wrote how this VoIP thing -- that's Voice over Internet Protocol -- seduced me into disconnecting my landline telephone with SBC. Attracted by some cool Internet features and low rates that gave me unlimited local and long-distance calls for less than $17 a month, I signed up with a company called SunRocket....

Thursday, May 19th

• SunRocket First VoIP Company to Connect on E-911

  Internet Phone Company To Provide Enhanced 911 Throughout Service Area Within Thirty Days; Expects To Meet New FCC Requirements Ahead of Schedule...

Wednesday, April 27th

• With SunRocket's service, you can hang up landline

  I've replaced my landline telephone with a SunRocket. By doing so, I've slashed my monthly telephone bill from around $60 a month to less than $17 a month -- for unlimited calling throughout the United States and Canada....

Tuesday, April 19th

• uReach Technologies and Brooktrout Showcase Video Messaging Solution at VON Canada

  uReach Technologies, a leader in enhanced communications solutions to carriers, and Brooktrout Technology, a leading supplier of media processing and call control products, today announced the firms are jointly showcasing a new video messaging solution for use by wireless, wireline and cable carriers. The video messaging application, built on the uReach application platform and Brooktrout's SnowShore IP Media Server(TM), demonstrates the true power of open standards, bringing together best-in-breed technology partners to deliver leading-edge IP-based video services. uReach and Brooktrout are showcasing the new video messaging solution in the uReach booth #101 at the VON Canada show in Toronto, Canada, April 19 - 21, 2005....

Tuesday, April 12th

• VoIP Awareness Outpaces Understanding, Poll Finds

  VoIP may be the talk of the town, but even the tech-friendly may not understand the basics of how Internet phone service works, according to online poll results released this week. The survey, conducted by SunRocket, a Virginia-based Internet phone company, found that 85 percent of those questioned had heard of VoIP or Internet phone service. But only about half knew, for example, that you can use a regular telephone to make VoIP calls or that the calls do not have to go through your computer....

Tuesday, February 15th

• Residential VoIP Provider Establishes Connectivity Infrastructure at Equinix Data Center

Wednesday, January 5th

• Internet phone company expands to San Antonio

  Internet phone service company SunRocket Inc. said Thursday that it has now extended its footprint to 75 percent of all U.S. households, including San Antonio. ...

Monday, November 29th

• SunRocket Announces First Full-Year, Flat-Fee Home Phone Service in Telecom History

Monday, November 1st

• SunRocket Brings Internet Phone Service to Mainstream America

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