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Fonality Company Profile

Fonality has changed the world for the millions of small and medium-sized businesses (SMBs) that need affordable, enterprise-class phone systems. Before Fonality created PBXtra™, its award-winning IP-PBX phone system, SMBs had only two options: pay astronomical prices for traditional PBX systems or settle for the typical, feature-lean, key phone systems that have always made SMBs look and sound small. Fonality enables SMBs to compete on a level playing field with much larger companies by providing them with scalable enterprise-class PBX phone systems that cost 40 to 80 percent less than comparable systems.

That’s why Fonality now serves more than 2,500 businesses in 50 countries and why 53,000 users have made over 120 million phone calls using the PBXtra hybrid-hosted business phone system. From single-site businesses with basic telephony needs to distributed call centers to national corporations that need advanced presence management and communication tools, Fonality’s solutions meet the demands of any business environment.

Contact the Fonality PBXtra Sales team today for your FREE quote and start saving!
 

Industry response to Fonality has been phenomenal:

  • Fonality’s founder and CEO, Chris Lyman, featured in the New York Times
  • Fonality’s systems featured in The Wall Street Journal
  • PC Magazine awarded Fonality the covered “Editors’ Choice” with 4.5 out of 5 stars
  • Fonality named top “Rising Star” in Deloitte & Touche’s Technology Fast 50 program
  • Fonality received Internet Telephony’s “Product of the Year Award” in 2005, 2006, 2007
  • Business 2.0 declared Fonality a “Next Net 25” company, one of 25 leading world-wide companies of the “new Web revolution”
  • Fonality was named a Pulver 100 company, the VoIP industry’s premier listing of privately held growth companies that represent the futre of the communications ecosystem
  • Fonality’s founder and CEO, Chris Lyman, was named one of the 50 most influential people in the VoIP industry by VoIP News
  • VoIP News declared Fonality one of the “top 25 new VoIP companies set to change the way we all work and do business”

Fonality Products

Fonality provides award-winning business IP telephony solutions to SMBs. The solutions include PBXtra, a turnkey, fully supported, enterprise-class IP-PBX; trixbox, a free open source “do-it-yourself” phone system; and HUD, an advanced presence management and desktop communications tool. PBXtra and HUD have received unparalleled industry recognition including 2005 Product of the Year and 2006 Editor’s Choice from Internet Telephony Magazine and 2005 Editor’s Choice and Best IP-PBX for SMBs from Network Computing for PBXtra, and 2005 Product of the Year from Customer Interaction Solutions and 2006 Product of the Year from Internet Telephony Magazine for HUD.

About PBXtra:

PBXtra Standard Edition

PBXtra Standard Edition is Fonality’s managed, IP-based telephony solution.  Designed for small business, PBXtra Standard Edition provides companies with enterprise-class phone systems at 40-80 percent less than the cost of traditional systems, and at the same price as, or less than, the key phone systems most small business use today.  PBXtra Standard Edition includes auto attendant, voicemail-to-email, Outlook integration, music-on-hold, spell by name directory and more.

PBXtra Professional Edition

PBXtra Professional Edition is the next step up – a hybrid-hosted phone solution that contains all of the features of Standard Edition, but adds advanced functionality for more sophisticated communications needs.  Designed for small and medium business that need more than just a basic phone system, PBXtra Professional Edition adds conference bridges, multiple auto-attendants, FindMe with Boomerang mobile integration, paging, intercom, group permissions and more.

PBXtra Fonality Call Center Edition

PBXtra, Fonality Call Center Edition, provides the powerful features of Standard and Professional Editions plus advanced call center capabilities all at a price that SMBs can afford.  Designed for companies with 2-200 agents, Fonality Call Center Edition adds robust ACD capabilities with unlimited queues and skills-based routing, call recording, call barging, monitoring, detailed reporting and more.  

PBXtra + HUD

Each Fonality PBXtra sales edition can be paired with HUD, Fonality’s market leading “Heads Up Display” communication application that allows employees to control business communication from their desktops.  When PBXtra and HUD are used in conjunction, business not only get the enterprise-class features and benefits of PBXtra, but one touch control over their phone system and real time visibility and access to the users using it.  HUD makes it easy to see who’s calling with interactive desktop alerts, check the status of any employee, and initiate internal calls, mobile calls, and secure chat sessions – all from the desktop! PBXtra and HUD together redefine what a company should expect from their business phone system.  


     
   

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