Caller ID, sometimes referred to as Call ID, is a basic feature available to you from your phone service provider. For traditional landline services this feature usually comes to you with a price ticket but for VoIP Caller ID is a free feature.
If you have a phone with a display on it, such as those found on a cordless phone, when an incoming call comes in you will see the callers name on the display. You can choose to answer the call or ignore it and let it go to voicemail.
Why is Call ID such a useful feature? You're about to eat dinner, the phone rings and you do not have caller ID so you pick it up not knowing who is on the other end. Then there's a pause in the call while the Telemarketing company routes the call from their auto dialers to their salesperson and then you are forced to listen to the sales message until you get a chance to shut them off. With Call ID you will see the name of the company that is calling or that it is private, anonymous or unknown - another sign not to answer!
On a similar subject, VoIP providers often have another useful free feature called Anonymous blocking. If the Caller ID is anonymous, in other words blocked by the company, then you can enable anonymous block which will block the call from getting through to you. This is a useful feature to enable!
Caller ID also is important for outgoing calls as this is what other people will see on their phones when you call, if they have the caller ID feature of course. For VoIP service this outgoing call ID name usually defaults to the name you supplied when you signed up for service, or your business name if it was for business use. The Caller ID change name can usually be edited in your login portal at the VoIP service providers website or in some cases you need to get them to edit it for you.
Most VoIP companies offer Caller ID for free these days as it is a standard feature. If you are new to VoIP and interested to read more take a look at our savings page to see how much you can save on your bills.