Reviewers Comments:

I would recommend Nextiva for phone service. I started using them as a backup line in case our Speakeasy line would go out. After too many instances of Speakeasy going down we decided to move the entire boat over to Nextiva. Moving everything over wasn't a challenging process. Things are great with Nextiva right now.

Reviewers Comments:

The features that they offer are very good. I simply chose Nextiva because they did not have any service contracts to commit to and since my business is new, I cannot predict where my business will stand in two years from now. The customer service was helpful in getting me started. If you are looking for a new phone company I would recommend Nextiva.

Reviewers Comments:

There is a mistake on the description on the website. It states that additional lines (extensions) are $9.99/mo but it is incorrect. This heavily factored into my decision in addition to all the good reviews but probably should be corrected.

Reviewers Comments:

This is a follow-up to the June 14, 2010 review and rating. Because of what has been uncovered by NEXTIVA I now DO recommend them. Once the Nextiva tech started digging into their carrier to determine why certain calls were getting a disconnect message, they spent several hours working and arguing with Verizon (prior landline provider) and eventually convinced Verizon that they still had traces of my phone number in their switch system. Once those traces were removed, the problem was fixed. I believe that Verizon was at fault, perhaps to sabotage VOIP transitions. I still did not like that I had to be an increasingly squeaky wheel for two months before tech-support seem to take the problem seriously.

Reviewers Comments:

This is a follow up to a review I did earlier, when I first joined Nextiva. The service was good when I signed up in November 08 and has still been great. I'm still using the same set of phones I purchased when I got setup and overall things have been working well. My position remains the same, I recommended them back when I first joined and I still would.