Reviewers Comments:

My voicemail has not worked properly for 5 days since first reporting it to technical services dept. I was told not to keep too many messages as it's capacity gets full it can lock up. The 3rd service request was supposedly elevated to the engineering department 5 days ago. You decide.

Reviewers Comments:

Now that I am becoming a bit more knowledgeable on VoIP phone service and have come to find that there are a large number of VoIP providers out there, I now think that I have been over-paying for what I am getting. The installation fee was a bit on the high side so I have stuck around. I am now treating it as the sunk cost that it is and looking around for more affordable options. I'd be interested to find out what others are typically paying for a total small business package for around 10 lines. Any recommendations? I am off to check out the rest of the site and the forum for ideas as it is a bit over-whelming.

Reviewers Comments:

Cbeyond is average until you have a problem, then you're up river without a paddle. I'd recommend someone else who can offer a little more and actually help you when the system goes down.