Medium sized businesses with between five and 50 employees are facing enormous challenges in today's stagnating economy. Companies in this category are starting to see an increased need to lay off staff, and are seeing decreased levels of business. Service providers for example, are seeing their average deal size diminish as clients redefine their own needs to suit a lower budget; retailers are facing lower consumer spending; and manufacturers are seeing a slow marketplace.
Faced with lower revenues, these medium sized businesses must do two things: First and most obviously, they must work towards bringing up revenues to pre-recession levels, but second and most importantly, they must reduce overhead. New communications technologies, such as hosted PBX offerings and business VoIP, will help to accomplish both of those goals.
A broader set of communications features, which are enabled by business VoIP, allow a business to extend its reach to a global audience, and implement sophisticated tools to make it much easier to collaborate with clients, partners and suppliers around the world. Together with Web 2.0 innovations such as the B2B marketplace, easier global communication and collaboration easily gives the mid-size business access to enterprise features.
On the cost-savings front, businesses of this size are well-suited for hosted PBX installations. A hosted PBX allows the user to gain access to sophisticated PBX features and functions, without the capital expenditures required to run an in-house PBX. The in-house option requires ongoing maintenance, and even for routine asks like adds and changes, can be cumbersome if the company lacks skilled personnel. The tasks will often fall to the IT department, which is very likely already overburdened, and as a result, the in-house PBX route will receive less attention than it requires. The hosted PBX option on the other hand, relieves the in-house personnel of the burden of maintaining it, while delivering quick and reliable service to the company. Hosted PBX and IP-PBX options also can deliver features that would otherwise be available on only the more expensive in-house equipment.
Working hand-in-hand with an IP-based hosted PBX is the business VoIP solution, which also delivers two advantages: lower costs, and greater functionality, handily contributing to both problems mentioned above: increasing revenue and cutting expenses. The business VoIP option may not contribute directly to increased revenue, but indirectly, the business benefits are enormous. Because of the added features that are available in a business VoIP installation, the medium sized business will be able to enhance its level of communications, add collaborative features to make its business processes more efficient, and allow for easier and better connectivity with branch offices or telecommuters. In addition, for a business of this size, monthly service fees and long distance can add up to quite a large amount, and business VoIP is an obvious and easy way to keep those costs in check.
Businesses are saving up to 80% on their monthly phone bills by switching to a VoIP phone service. Receive FREE, no obligation, VoIP quotes by completing the short form below. This quote form should take less than 1 minute to complete. Alternatively select a Business VoIP service from our most popular provider table below.