Large businesses with over 50 employees have an opportunity to enjoy a tremendous cost savings that impacts the bottom line in a very real way. Telecommunications typically represents a major cost center for these larger companies, in terms of capital expenditures, maintenance, and personnel. Starting with an audit of present telecommunications functions that are available and equipment that is already on-premises, an enterprise business can make positive changes to deliver both cost savings and increased functionality.
Larger businesses can benefit tremendously by moving to a business VoIP model as opposed to traditional, circuit-switched telephony. One of the greatest advantages of an IP-based model is more efficient connectivity between branch offices, better access for "road warriors", and a more robust telecommuting environment. The business VoIP installation may be based first on connectivity between branch offices using either a private IP network or the public Internet, as opposed to the alternative of very costly ATM or frame relay.
The branch office connectivity over the public Internet is achieved at very low cost and with a high level of security, using VPNs (virtual private networks) similar to what is available over ATM links. Business VoIP is achieved over these IP connections, not only to allow cheap telephony between branch offices, but also to connect with the circuit-switched network to allow calls to be made anywhere, to any phone.
Business VoIP allows the connection to be made between the internal IP telephony network and the external circuit-switched network through either SIP trunking (which is typically less costly and allows for incremental lines to be installed one at a time), or a Primary rate interface (PRI), which must be purchased in bundles of 23 channels. Further advantages of business VoIP allow the enterprise business to enjoy advanced, sophisticated features and easy connectivity with corporate data.
Furthermore, using IP as a network backbone lends itself to converged networks, which transmit data and voice over the same medium with no degradation or loss of service. The network has a mechanism that allows voice packets to have priority, so that there is no loss of voice quality. The data packets can be assigned a lower priority since these are more tolerant of delay. Regardless, assuming a connection of adequate bandwidth, there will be no noticeable delays in either voice or data.
A larger business moving to an IP infrastructure will also face the question of whether to use a hosted PBX or in-house PBX. The hosted PBX model is almost always preferred for smaller businesses, because it allows access to advanced telephony without up-front capital expenditures, and without the need for in-house maintenance. A larger enterprise however, may prefer an in-house PBX installation over the hosted PBX solution. A cost-benefit analysis may be in order before making the decision, because there will be expenses involved. However, a larger company will be more likely to have the in-house personnel necessary to maintain the PBX, and the in-house PBX may well prove to be more advantageous for the larger enterprise from both a cost perspective and for allowing scalability across multiple offices.
Businesses are saving up to 80% on their monthly phone bills by switching to a VoIP phone service. Receive FREE, no obligation, VoIP quotes by completing the short form below. This quote form should take less than 1 minute to complete. Alternatively select a Business VoIP service from our most popular provider table below.