VoIP Service Comparison and Reviews
A large percentage of the population
of North America has already switched their traditional home telephone
service over to a VoIP enabled service. Businesses are also moving their
telecom service over to a VoIP service at a fast pace. If you or your
business have not already made this change, then you should start
evaluating this option as soon as possible, as there are a number of
benefits that VoIP offers over traditional telecom services.
Not convinced? Let's try to give you
some guidance by addressing some potential concerns:
- My Telecom service seems fine, so why even
consider changing it?
- Seems like there are lots of VoIP companies, so
where do I start?
- How can I avoid making a costly mistake when
selecting a service provider?
1 - Why should I consider VoIP Services for Home or Business?
The table below highlights some of
the benefits that this service has over a traditional telephone
|Easy Setup & Installation
|Unlimited Nationwide Calling
|Cheap or Included International Calling
|Low monthly costs per phone number
|Lots of Calling Features included
|Bypasses Public Switched Telephone
|Both portable and flexible
|Business service can often
integrate with office tools
|Outstanding digital voice quality
Above all else, in almost every
case, VoIP will save both a consumer and a business a significant amount
2 - With so many VoIP Providers, where do I even start looking?
This is a great question as it can
indeed be a daunting task to get started in the search for a provider
that can best meet your needs, while still offering a great deal. As
with any search for a product or service, there are a number of ways to
- Use a search engine to search for a provider and hope for the best.
Remember that the providers that are either showing up in the Ads or
are in the first few rankings in the search listings, are likely
paying a lot of money to be there. They are probably looking to
recoup their advertising costs by charging you slightly more than
- For home phone service shoppers, there is in fact the option to
buy a phone service package when you are out shopping at places like
Best Buy or other large retailers. Shelf space at these retailers is
expensive so be aware that it is very unlikely that you will get the
best deal by going this route.
- If shopping for business service, you can take a similar
approach and get your phone service through a provider that is
affiliated with Costco (as an example). Having a large and well
known brand name touting the service definitely gives you peace of
mind, but you still need to ask yourself if this is really the best
and cheapest option for my business.
- If shopping for home voice service, you can take the easy route
and sign-up for a triple play package from AT&T, Comcast, etc. This
bundles your TV, Internet and phone service into one nice
big fat bill every month. Take a closer look at the portion that you
pay for the voice service though and you will see that it will
likely be in the region of $40 per month. Most VoIP services are
under $10 per month with some such as
VBuzzer offering deals starting at under $5 per month.
- Recommended approach. The best way to get the best
VoIP service at
the best price is to comparison shop. This may sound like a bit more
effort but it is worthwhile. If you are looking for home phone
service then there are sites such as this one that allow easy
comparison of services, and occasionally offer exclusive low pricing
that is not available directly from the provider. If you are looking
for business service then the recommendation is to start engaging
directly with providers by requesting pricing quotes by completing
the form at the top of this page.
3 - How can I avoid Buyer's Remorse when selecting a Provider?
Although there is no way to
guarantee that you will be happy with any product or service that you
purchase, there are simple ways to mitigate that risk and significantly
improve the chances that you will be very happy with your decision to
switch to VoIP. Here are a few suggestions:
- Read reviews for each of the providers and services that you are
considering. Make sure the reviews that you are reading are from a
reputable site that contains a wealth of information on VoIP. This
should help ensure that there is a good quantity of user feedback to
digest and that the feedback and comments are authentic. Take a look
at the average review and then look for trends in comments that are
relevant to what you are specifically interested in regarding the
- Be aware of any hidden fees before buying. There will
likely be a small amount of tax related fees associated with your
service. Just be sure you are aware of this as there are typically
extra fees outside the advertised price.
- Be aware of when the fee structure changes in your contract. For
example, Vonage offers a nice $9.99 introductory fee for the first 3
months but then the monthly jumps to a whopping $24.99 per month
before taxes and other fees.
- Ensure you understand any necessary one-time costs before
purchasing. For example if you are a business and discover that you
need to upgrade your internet bandwidth to support voice, then an
additional cost will be involved. Another example is if you are not
aware of a need to purchase new phones and what the resulting cost
- Businesses should look at the total cost of ownership and
evaluate on-premise versus a hosted solution. For more information
on this visit this page for info on
business voice solutions.
- Select a reputable company to service your VoIP. This is easier
said than done and as we mentioned in the previous section we
recommend that if you are business, you start by getting pricing
quotes to compare options. If you need home service then evaluate
We hope that the above information has answered any questions that
you may have had and addressed any concerns. To get started:
Looking for Residential Services using VoIP
- Evaluate the provider information on our
residential voip page.
- Read the customer reviews for the provider that
you are interested in.
- Go ahead and sign-up as there is really nothing
to lose and lots of money to save.
Looking for Business Services using VoIP
- Evaluate the provider information on our
business voip page.
- Create a short list of providers of interest and
start reading user reviews.
- Request comparison pricing quotes to get the
lowest price available.
Top VoIP Services for Businesses
One of the best ways to avoid
Buyer's Remorse when considering a new phone solution is to get
competitive pricing quotes and have multiple providers compete for your
business. Complete this simple form to receive customized quotes, and
calculate how much you can save.
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Changing your home phone service
is easy and only takes a few minutes. Keep your existing number by
porting it to a new provider. Take a look at the table of popular
providers below and calculate how much you can save over your
existing phone bill.
Do you already have VoIP?
If you are already using a Voice
over IP service for your home or business, it is still worth the
effort to evaluate different options every year or two for the
- Most home phone service providers offer introductory rates that
entice you to purchase their service. These typically expire after a
few months or a year. As it is very easy to port your number to
another service, the smart thing to do is to evaluate changing your
provider and see if you can get another introductory rate, and save
a lot of money.
- More providers are entering the market and offering services
targeted at small businesses. This competition is pushing prices
lower and some recent deals are in the region of $15 per seat per
month. If you have been with a provider for along time, then you are
likely paying a lot more than that and maybe even at least double.
In summary, VoIP service offerings can save you money whether you
are new to this type of voice calling, or you have been using it for