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- 26.5+ Million page views: Testimonials
65
User Reviews
3.9/5
Average Rating
69%
Recommended
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Bandwidth.com reviews are listed in chronological order.
(4.6)Number 55 : MAR 21st, 2012 : SipUser2012
Recommended: Yes
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We had some hickups getting started on bandwidth.com. The sales guy was great, the execs seem to care, and once you have the right tech it seems fine from there. I would recommend their service. We originally had Nextiva.com (Nextiva SIP Trunk) which was a complete joke. Their service would cut out randomly...one day we would come into the office...no phones. Top tier support is good and anyone else is not worth talking to - Tier2 did not know the correct settings to get the lines setup. 1 extra day of no phones. Bw.com seems to be a good option.
(5)Number 54 : MAR 21st, 2012 : Luis
Recommended: Yes
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Awesome customer support.
(5)Number 53 : MAR 20th, 2012 : Stephanie
Recommended: Yes
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Great service & value, we'd really like to see the portal access speed improved, very happy otherwise
(5)Number 52 : MAR 14th, 2012 : Jerry
Recommended: Yes
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(3.2)Number 51 : MAR 12th, 2012 : Brian
Recommended: No
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Based upon our experience with the company, customer service was less than desirable until we were able to work with a certain person consistently throughout the issue. He was amicable, knowledgeable, and a help in resolving this long standing issue. We appreciate his time and efforts to address and resolve our issue.
(4.6)Number 50 : MAR 8th, 2012 : Matthew
Recommended: Yes
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I just want to personally speak to the customer service at Bandwidth.com as they have been very quick and responsive to all requests we have made to them.
(4.4)Number 49 : MAR 7th, 2012 : Lance
Recommended: Yes
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Customer Service is Outstanding!
(5)Number 48 : MAR 6th, 2012 : Jodie
Recommended: Yes
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We used this service for a pilot VoIP project. The service was good. We just decided to continue using our traditional dial tone service since we are a hospital.
(5)Number 47 : MAR 5th, 2012 : Baji
Recommended: Yes
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Before trying Bandwidth.com we tried two other VoIP providers, who fell way short of our expectations. With the previous providers, we had at least half a dozen outages over a 1 year period. Over the last three years that we have been with Bandwidth, we experienced zero outages. We did experience some billing issues with Bandwidth, but they were resolved by their customer service and with the adoption of their new billing system in 2012, we believe the billing issues are now history. I can't tell how wonderful it is to configure our VoIP servers once and not have to think again about VoIP service issues, and be able to focus on our business.
(4.4)Number 46 : MAR 2nd, 2012 : Bob
Recommended: Yes
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They have been good to work with
Disclaimer: The opinions, views and ratings expressed in these VoIP Reviews are those solely of the reviewer who submitted the review. Whichvoip.com does not necessarily agree with any of the expressed opinions, view or ratings.
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