IP Phones Guide and Selection Process

Deciding which IP phones to purchase can be a challenging and somewhat overwhelming task. There are so many different options and it is difficult to decide what features are important to you and your business. Buying IP phones can often result in a larger up front expense than necessary if the wrong choices are made.

WhichVoIP has performed the research for you to save you time and to help with this important decision. The following tables help you quickly navigate to our editor/user reviews of popular IP phones or to search by manufacturer if you know what you are looking for. If you are not sure which phone might be right for you continue down the page to our selection guides.

Editor and User Reviews

Yealink Polycom Cisco Grandstream
T22P IP335 SPA303 GXP2130
T29G VVX300 SPA504 DP715
T46G IP550 SPA525  
T49G   Spark  
W52P and W52H      
W56P and W56H      

Find IP Phones by Manufacturer

How to decide which IP Phones to buy?

WhichVoIP provides IP phone lists that compare different phone models and pricing. However, as there are so many options to choose from, it can still be a tough decision to decide which phone is best for you or your business. Here are some suggestions to help you with this process:

Decide which Type of IP Phone you need.

There are various types of IP phone available on the market today. The most common is the desktop phone. Other options include conferencing phones and video phones. Check out the Desktop Phones guide for more information regarding each main type.

Check with VoIP providers.

Decide which Phone Features are "must have".

Most phones have very similar feature sets while having very different price points. First of all, decide how many lines each phone will need as in most cases, the more lines a phone has, the higher the cost. Secondly, decide what type of display you need. Most phones have monochrome backlit displays while the more expensive models have color displays that are often touch screen control. Connection protocols are important as well because if your current or new service provider does not support one of these protocols, then the phone will not function. Other features that can affect the price are:

In summary, all of the technical items are generally taken care of by any service provider.

Do you need a Power Supply with each Phone?

If you are not going to run the phone using Power over Ethernet (PoE) then you will need to purchase a power adaptor for every phone that you buy. This can get expensive so check to see if the power adaptor is included with the phone model that you are considering purchasing.

Consider Refurbished Phones.

Buying refurbished IP phones can save a lot of money but it is important to evaluate the warranty and determine the overall value proposition. For example, the phone price may be cheap but if it has no warranty and only lasts a year, then they are going to end up costing you more than a new purchase would have cost in the first place.

Read some IP Phone reviews.

Before you make the final decision on which phones to purchase, it is useful to evaluate some user reviews. WhichVoIP has a collection of VoIP phone user reviews that may help with your decision. We have also created our own editor reviews for many of the popular models. Use the tables at the top of this page to access these review pages directly.

If you have used IP phones at your work you can add your opinion for others to read.

IP Phone Price Guide

IP Phone prices can range from under $100 to well over $500 per phone depending on the make and model. This can become a big upfront cost that needs to be considered in detail before making the final switch to VoIP service. The cost of IP phones can vary greatly however depending on what features a business needs and what make and model of phone that is ultimately selected.

Although an ATA can be used to avoid the need for IP phones, it is next to impossible to take full advantage of all the features that VoIP has to offer without an IP enabled phone. There are many different ways to purchase phones, keep the IP phone price down, and make it less of an upfront burden to businesses that want to switch to VoIP.

IP Phone Pricing Comparison

The phone prices listed in the table below are the prices advertised on VoIP providers websites as of January 2016. The price that is listed is the price per phone.

Please contact us if you are a supplier and have IP phone comparison pricing information that you would like to see added to this table.

Cisco Phones

Model Vonage RingCentral 8x8
SPA303G $89.99 $119.00 $119.99
SPA502G $119.99    
SPA504G $129.99   $189.99
SPA508G   $199.00  
SPA514G $147.99 $169.00  
SPA525G $259.99 $279.00 $349.99

Polycom Phones

Model Vonage RingCentral 8x8
IP321   $99.00  
IP331 $119.99    
IP335   $79.00 $154.99
IP450 $214.00    
IP550 $249.00 $249.00 $259.99
IP560 $292.99   $329.99
IP650 $319.00 $349.00  
IP670     $439.99
IP5000     $489.99
IP6000 $659.00 $599.00 $729.99
IP7000     $1,019.99
TPA50 $74.99    
TPA550 $229.99    
VVX300 $146.00   $156.99
VVX310 $174.00 $169.00 $177.99
VVX400 $202.00   $205.99
VVX410 $230.00 $219.00 $233.99
VVX500 $285.00 $299.00 $291.99
VVX600 $355.00   $356.99

Panasonic Phones

Model Vonage RingCentral 8x8
TGP550 $229.99    
TPA50 $74.99    

Yealink Phones

Model Vonage RingCentral 8x8
T21P-E2 $49.99    
T42G $96.99    
T46G $129.99    
W52H $69.99    
W52P $124.99 $169.00 $129.99
T41P $83.99    
T48G $199.99    
CP860 $439.99    

While the table above lists some of the more popular phone makes and models, there are many other options to choose from. Some other manufacturers that may be worth evaluating are Aastra, Avaya, Digium, Grandstream, SNOM and Toshiba. Continue below to search by manufacturer.

For a detailed comparison of the important features of the most popular vendors models, please read our article that provides a detailed comparison of Yealink vs Polycom vs Cisco Phones.

Search for IP Phones

Use one of the following methods to search for IP Phones.

Search by IP phone manufacturer and Access User Reviews

Simply click on the manufacturer logo of interest to learn more about their available phones using the table at the top of the page.

Search by Popularity

Compare different manufacturers phone models and features by evaluating our list of some of the most popular and best IP phones.


Although there are indeed many different IP phones to choose from, when you take a closer look, they are actually all very, very similar. Basically every manufacturer seems to offer a specific model that is similar to what other manufacturers offer. The big difference is often the asking price. There are of course the more recognized brands such as Cisco and Polycom but you may end up paying more for that brand comfort. There is also a personal factor with phones such as look and feel, and if they are aesthetically and ergonomically pleasing. The easiest way to determine that is to order one or two of each model that you interested in and test them out prior to making a bulk purchase. You can then send back the phone model that you decided against.

In summary, decide on your budget, know how many phone lines you need, be sure you know what critical features you want, then go ahead and buy some phones and test them before committing 100% to a bulk purchase. After you have tested a model for a period of time and you are comfortable that you like it and does everything you need, you can go ahead and make that bigger investment with confidence.

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Author: Anthony

Last Update: January 12th 2016

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WhichVoIP Visitor Comments

#1 : Posted by Dan N. on January 12th, 2016:

Can all VoIP phones go wireless? Since there are no cables between my office and the facility room. I just want to ask AT&T to leave the land line in the facility room, and use a wireless router to connect all phones.

-> Response: Actually most of them cannot go wireless unfortunately. There are a few that have WiFi adapters or there are DECT IP phones but the vast majority are Ethernet based with CAT5/6 cables.
Presumably you are referring to AT&T DSL when you state landline. I would bring it outside the facility room if there is no way of getting cables out. Normally the Ethernet cables will be branched out from a facility room to each desk or cubicle in a building (in my experience). The IP phones tend to have a WAN and LAN port so if you have an Ethernet cable to a desk/cubicle you can take advantage of the built-in switch inside the IP phone to connect to your laptop/pc so no additional external switches are required.
If there is no way to get cables out I would bring the DSL outside the facility room and then connect wires accordingly from there to your desk/phones. Alternatively get a Dect phone such as DP715 (Grandstream) or the W52P (Yealink). You may lose some features though compared to desktop type phones but you could keep the base in the facility room, just would not be my personal preference.


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