Businesses and government agencies now are able to tap Verizon Business’ VoIP and contact center services combined with Avaya equipment and software. The companies have completed the process of validating and certifying the interoperability of Avaya Communication Manager 5.1.1/SES 5.1.1 and Avaya Communication Manager Branch with the Verizon IP Contact Center (IPCC) suite of services and Verizon IP Trunking platforms. ... (165 words)

More...