A recent study released by CompTIA, a trade association for the IT industry, indicated that 25 percent of small- and medium-sized businesses expect to adopt a VoIP solution this year. There are many reasons contributing to this. The key factor is that costs of the VoIP solution are found to have much better value compared to that of a traditional telephony system for entire lifetime as it costs much less to maintain and augment. The second key factor is that VoIP helps in setting up a virtual office very easily.

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