AITech, a provider of wholesale and retail hosted PBX- and line-replacement solutions, announced upgrades to its hosted PBX support and monitoring system. AITech’s monitoring and troubleshooting capabilities provide per-call performance measurements and rapid response troubleshooting tools. Integrated mean opinion scoring (MOS) provides simultaneous LAN and WAN visibility of jitter, latency, packet loss and other quality-affecting factors. ... (221 words)

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