Having a traditional telephony system in an office is obviously a fantastic means of receiving and distributing external and internal calls to all of the staff, but with rising phone bills, installation costs that are often through the roof, and long lead times, traditional telephony is certainly on a moderate decline within the business work place. The thing that is set to be the new solution for business phone systems is voice over IP, or 'VoIP' for short. VoIP is an internet-based system that allows for the transmission of calls over the web - with the biggest domestic familiarity being Skype.

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