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MetroFax Fax Review | WhichVoIP

Headquartered in Seattle, Metrofax is one of the leading internet fax service providers in the USA. Metrofax targets those companies which send and receive a high volume of faxes, and small businesses that need a simple, user-friendly and efficient service. Like other companies offering online fax services, Metrofax also provides this through the email account and there is no need for installation of any hardware or software.

Features

Metrofax has an extremely user-friendly service and is the ideal solution for a small business. You can send 1000 pages each month and are charged only $0.03 per additional page. You are provided a toll-free number or a local one and have to sign up for the service. You can opt for the PDF or TIFF file format for incoming files and there is a file storage facility, where all the faxes are saved and you can download them to your hard drive when convenient. Before you register for the online fax service, you can ask for a test fax to be sent to you, just to gauge the quality of the transmission.

Transmission of faxes is simple, as all you have to do is attach the file to an email and send it to the specific fax number. Receipt of faxes is just as easy as they come to your email account, as they are sent to your fax number. The web interface is user-friendly and even a novice would not face any problems using the service. You can use your email account, the web interface or the Metrofax Windows printer driver for your outbound faxes. Metrofax online fax supports a large number of formats including Lotus Word Pro, Microsoft Word, Excel and PowerPoint, Quattro Pro, images files and many more.

Plans

There are three plans from as low as $6.63/month up to $35.95/month for 500 to 2500 pages respectively. Additional pages incur a low $0.03 per page charge and there is no setup fee for this service. Metrofax now offers a free trial period which we are delighted to hear. MetroFax offers numbers in the top cities coast-to-coast in 48 states. Where local numbers are not available, Metrofax has a toll-free facility at an additional charge of approximately $2 per month. 

Metrofax is one of the most suitable online fax providers for those with a high volume. It is also a good service for small business owners like real estate agents, accountants, lawyers and others.

Customer Service

There is 24/7 online service support and you can contact them via the website. There is also a toll-free number given on the site, where the customer service section can be called to ask for any kind of assistance. If there are any problems or glitches in the online fax service, Metrofax is prompt in answering your complaints and the staff are friendly and cooperative.

Metrofax has been awarded a Triple A rating by the Better Business Bureau.

Now that WhichVoIP.com has given you an insight into this technology you hopefully can now see why Internet Fax is the most economical and smart method of making Fax calls.

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