Time Warner Broadband Internet Service Provider Reviews
Consumer Time Warner Reviews at WhichVoIP.com

Reviewers Comments:

I dont know if there are better providers, but Time Warner is awful, power fluctuates constantly on both the TV and the internet. They have NOT once keep an original appontment date or time and there has been over 8 calls in the last 4 years. If you are not using Time Warner DONT....who ever you have is as good or better. Time Warner might have more money, but they dont use it to provide for customer service or product. I am in process contacting other internet providers for a price. Once TW has your money, you no longer exist in there eyes, they dont even pretend to care.

Reviewers Comments:

We switched to TW, roadrunner after finding out our previous ISP added unauthorized charges to our bill. This is the first time I have been in an area with only two ISP choices, gotta say it's pretty awful. TimeWarner was easy to sign on with and came out withing 5 days, great tech, good work. Now on to the bad. The service is terribly intermittent, I play online video games and can only pick up a solid connection @2or3 AM. They are throttling down the speed badly here in daytime/evening hours, or aren't checking maintenance of their system. There is over 50% packet loss when I run ping tests, and that's with local servers... you don't want to know about distant servers. The Customer Service is, in a word, non-existent. After trying unsuccessfully to resolve the issues with them i went ahead and improved router/modem settings and dropped their dns, first for the google, then the free verizon, those were both improvements in download speed but upload still stinks. Bottom line: No Customer Support, useable speeds are around old dial-up speeds. Not a good use of your money. i would not recommend TimeWarner to anyone.

Reviewers Comments:

For YEARS when the outside temperature climbs above 93 degrees F, this system craps out with intermittent throughput on its broadband service. I have complained for YEARS but TW is apparently about their profits and couldn't care less about providing the service they are supposed to provide. I am damn tired of having my high-speed service lapse in and out merely because of the load on the area electrical grid. It merely tells me that TW wants profits and is failing to build out their infrastructure.

Reviewers Comments:

DROPPED VIDEO AND WENT OTA WITH OWN ANTENNA MADE THE INTERNET MORE AFFORDABLE. SAVED $80/MO. HAVE RR LITE. OK FOR MY USE. OTA IS GREAT. DONT MISS CABLE EVEN WITH RECEIVING ONLY 4 OR 5 CHANNELS IN THIS FRINGE AREA. THE COMMUNICAIONS ACE OF 1934 STATES THAT ANY AMERICAN CITIZEN CAN LEGALLY RECEIVE ANY SIGNAL THAT IS TRANSMITTED. GREAT AND ITS FREE!!

Reviewers Comments:

time warner cable is very dishonest and unreliable. period.