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Broadband Internet Service Providers : Your Trusted Source |
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Qwest
DSL High Speed Internet Service |
| Qwest DSL Internet Service Provider Reviews and Ratings Tool Bar | |||
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| Post An ISP Review | Qwest DSL Features | DSL Service Guide | Visit Qwest |
| Number of Reviews | Recommended: YES | Recommended: NO | Average User Rating |
| 2 | 0 | 2 |  (2.0) |
| QWEST DSL REVIEW 2 | Review Date: SEP 25th, 2008 | ||
| OVERALL RATING: | (1.6) | REVIEWER (STATE): | Dan (NM) |
| INTERNET TYPE: | DSL | RECOMMENDED: | No |
| 1st Broadband Service:: | Yes | Ease of Ordering: |  |
| From Order to Install: | 5 to 10 days | Length of Service: | More than 1 Year |
| Ease of Set-Up: | | Value for Money: | |
| Service Features: | | Speed Consistency: |  |
| Connection Reliability: | | Customer Service: | |
| Modem Make/Model: | not sure | Type of Service: | Residential |
Reviewers Comments: Good luck should you need customer to tech support. Worst I've ever had- one guy lied and said it would be on the next morning, called at noon the next day, the so-called customer support knew nothing about it. Spent nearly an hour between three people, finally was told DSL would be turned on 2 days later. Forget Qwest. | |||
| QWEST DSL REVIEW 1 | Review Date: JAN 23rd, 2008 | ||
| OVERALL RATING: | (2.3) | REVIEWER (STATE): | Cessna100 (WA) |
| INTERNET TYPE: | Cable | RECOMMENDED: | No |
| 1st Broadband Service:: | No (Comcast) | Ease of Ordering: |  |
| From Order to Install: | 5 to 10 days | Length of Service: | Less than 1 month |
| Ease of Set-Up: | | Value for Money: | - |
| Service Features: | - | Speed Consistency: | - |
| Connection Reliability: | - | Customer Service: | |
| Modem Make/Model: | standard modem | Type of Service: | Residential |
Reviewers Comments: Order 1.5 mbps DSL service a week ago. Was assured by the sales person that 1.5 speed was a available at my address. The tech calls me to say that they can only provide 256k at my address. This is very poor customer service. Qwest should know what speeds at available at what locations and not waste everyone's time. Qwest requires a 2 year contract for 26.99/mo 1.5mbps services. | |||
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