Qwest Broadband Internet Service Provider Reviews
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| QWEST BROADBAND PROVIDER REVIEWS SUMMARY | |||
| Total Number of Reviews | 2 | Number of  Reviews |
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| Average Review Rating |  (2) |
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| Recommended: YES | 0 | Number of  Reviews |
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| Recommended: NO | 2 | Number of Reviews |
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| QWEST BROADBAND REVIEW 2 | Review Date: SEP 25th, 2008 | ||
| OVERALL RATING: | (1.6) | REVIEWER (STATE): | Dan (NM) |
| INTERNET TYPE: | not sure | RECOMMENDED: | No |
| 1st Broadband Service: | Yes | Ease of Ordering: | |
| From Order to Install: | 5 to 10 days | Length of Service: | More than 1 Year |
| Ease of Set-Up: | | Value for Money: | |
| Service Features: | | Speed Consistency: | |
| Connection Reliability: | | Customer Service: | |
| Modem Make/Model: | Residential | Type of Service: | DSL |
Reviewers Comments: Good luck should you need customer to tech support. Worst I've ever had- one guy lied and said it would be on the next morning, called at noon the next day, the so-called customer support knew nothing about it. Spent nearly an hour between three people, finally was told DSL would be turned on 2 days later. Forget Qwest. | |||
| QWEST BROADBAND REVIEW 1 | Review Date: JAN 23rd, 2008 | ||
| OVERALL RATING: | (2.3) | REVIEWER (STATE): | Cessna100 (WA) |
| INTERNET TYPE: | standard modem | RECOMMENDED: | No |
| 1st Broadband Service: | Yes | Ease of Ordering: | |
| From Order to Install: | 5 to 10 days | Length of Service: | Less than 1 month |
| Ease of Set-Up: | | Value for Money: | |
| Service Features: |  | Speed Consistency: | |
| Connection Reliability: | | Customer Service: | |
| Modem Make/Model: | Residential | Type of Service: | Cable |
Reviewers Comments: Order 1.5 mbps DSL service a week ago. Was assured by the sales person that 1.5 speed was a available at my address. The tech calls me to say that they can only provide 256k at my address. This is very poor customer service. Qwest should know what speeds at available at what locations and not waste everyone's time. Qwest requires a 2 year contract for 26.99/mo 1.5mbps services. | |||
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