Reviewers Comments:

Hughes.net United States DO NOT EVER SIGN UP WITH HUGHES NET!!! They are the worst ever, had them for 5 years and have had to buy something new EVERY YEAR that cost about $1000, “Oh sorry your warranty just ran out”, two years it was a new modem once a new transmitter, was suppose to be a 2 watt, but the installer put in a 1 watt, what a fiasco trying to get that resolved. One tech wanted to increase the wire size between the dish and my modem so the web pages could download faster on a bigger wire. Silly me, I fell for it, cost me $600 and I had to pay the tech in cash, for 60 feet of bigger coax, he didn’t give me a receipt. You probably know more than they do, like calling India for customer service, oh did I say customer service?? It does NOT exist in this company. Have consistently gotten DL speeds of less than 60KBPS, for the last 3 months. For $100 a month, we have gotten slower speeds than a dial up modem “oh, we are working with it, no we don’t have authority to switch you to a different transponder, no we don’t have authority to switch to a different satellite” I am about four crappy speed tests from going back to dial-up, it is definitely about ten times faster than Hughes net crappy service. Five years of frustration is just about enough. We had STARBAND for four years before this, they were as bad or even worse. I would LOVE to find someone who would sue the hell out of them. NO they are NOT getting a cancellation fee out of me, our time limit is satisfied. DON’T EVER BUY HUGHES NET OR STARBAND!!! If satellite is your only choice, stay with your dial-up service. PLEASE DON’T BUY HUGHES< Everything bad that has been said about them in previous posts it TRUE. -john (Update, just ordered dial up service and a modem, will be canceling them this week. Its true, dial-up service is way faster than Hughes net.)

Reviewers Comments:

I have had Hughesnet for 9 months now and if I have had good service for 2 months might be stretching it some..I either have slower than dial up most of the time or lately for 6 days haven't had any internet service to speak of at all cause it can't connect to TCP..Haven't had any luck with their tech support either..I would rather have dial up then Hughesnet cheaper and better internet service.I have had trouble with them since I ordered service from them..

Reviewers Comments:

Hughes Net satellite internet is a terrible rip off. They should be put out of business. Their service is horrible, their repair technicians don't know what they are doing. I'm out as soon as my contract is up!!! DO NOT SIGN UP WITH THEM.

Reviewers Comments:

This is the way to go if you can not get anything else except dial-up. Biggest problem is the amount of data allowed per day. Forget lengthy "You Tube" or any other video down loads. About fifteen minutes is all you can have before being cut off to a much lower speed. Most users seem to be dissatisfied with Hughesnet but I found some of the problems are beyond their control, like web problems or even your own computer system.

Reviewers Comments:

Have had problems configuring the Hughes.net email system to the Outlook Express. Once I log off my computer, I actually have to power down to make the Hughes/Outlook system come back. Customer service involves a person in another country miles away who speaks heavily accented English. Go with cable.....