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Comcast Cable High Speed Internet Service
Internet Service Provider (ISP) Reviews and Ratings

 
 

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Comcast Cable Internet Service Provider Reviews and Ratings Tool Bar
Post An ISP Review Comcast Features Cable Internet Guide Visit Comcast

 

Number of Reviews Recommended: YES Recommended: NO Average User Rating
11 6 5 (3.4)

 

COMCAST REVIEW 11

Review Date: AUG 12th, 2008

OVERALL RATING: (1.6)REVIEWER (STATE):Don stephens (SC)
INTERNET TYPE:CableRECOMMENDED:No
1st Broadband Service::No (Other)Ease of Ordering:
From Order to Install:5 to 10 daysLength of Service:More than 6 months
Ease of Set-Up:Value for Money:
Service Features:Speed Consistency:
Connection Reliability:Customer Service:
Modem Make/Model:Type of Service:Residential

Reviewers Comments:

My download speed with comcast drops every night around 9pm. see foryourself. :::.. Download Stats ..::: Download Connection is:: 1699 Kbps about 1.7 Mbps (tested with 1536 kB) Download Speed is:: 207 kB/s Tested From:: http://testmy.net/ (Main) Test Time:: 2008/08/12 - 7:40pm Bottom Line:: 30X faster than 56K 1MB Download in 4.95 sec Tested from a 1536 kB file and took 7.406 seconds to complete Download Diagnosis:: May need help : running at only 27.28 % of your hosts average (comcast.net) D-Validation Link:: http://testmy.net/stats/id-1B0YGP47N User Agent:: Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.1.4322; .NET CLR 2.0.50727) [!]

 

COMCAST REVIEW 10

Review Date: JUL 8th, 2008

OVERALL RATING: (3.7)REVIEWER (STATE):J (IL)
INTERNET TYPE:CableRECOMMENDED:Yes
1st Broadband Service::YesEase of Ordering:
From Order to Install:Less than 5 daysLength of Service:More than 1 Year
Ease of Set-Up:Value for Money:
Service Features:Speed Consistency:
Connection Reliability:Customer Service:
Modem Make/Model:Type of Service:Residential

Reviewers Comments:

many free benefits that come with service.

 

COMCAST REVIEW 9

Review Date: MAR 26th, 2008

OVERALL RATING: (1.9)REVIEWER (STATE): (IL)
INTERNET TYPE:DSLRECOMMENDED:No
1st Broadband Service::YesEase of Ordering:
From Order to Install:Less than 5 daysLength of Service:3 to 6 months
Ease of Set-Up:Value for Money:
Service Features:Speed Consistency:
Connection Reliability:Customer Service:
Modem Make/Model:Type of Service:Residential

Reviewers Comments:

After doing some homework/research, my wife and I decided to go with Comcast. From the very beginning, we have had nothing but problems and headaches. It started when the installer came and installed our internet line and cable TV. The internet wires were installed very poorly in the basement and we got the wrong cable box. After calling them and telling them of the problem, I had to go all the way to one of their payment centers and exchange my box. Now that I have the right box, the remote and the box itself doesn't turn on when you hit the power button. I gave Comcast the benefit of the doubt from the beginning. but I have had nothing but headaches since I decided to go with them. I am really regretting my choice. I just wish their were other companies to choose from than Comcast.

 

COMCAST REVIEW 8

Review Date: JAN 10th, 2008

OVERALL RATING: (4.7)REVIEWER (STATE):Mike Glass (NJ)
INTERNET TYPE:-RECOMMENDED:Yes
1st Broadband Service::No (Qwest)Ease of Ordering:
From Order to Install:Less than 5 daysLength of Service:More than 1 Year
Ease of Set-Up:Value for Money:
Service Features:Speed Consistency:
Connection Reliability:Customer Service:
Modem Make/Model:ARRISType of Service:Residential

Reviewers Comments:

 

COMCAST REVIEW 7

Review Date: NOV 24th, 2007

OVERALL RATING: (3.7)REVIEWER (STATE):Eric (CA)
INTERNET TYPE:CableRECOMMENDED:Yes
1st Broadband Service::No (AT&T/Yahoo)Ease of Ordering:
From Order to Install:Less than 5 daysLength of Service:More than 1 Year
Ease of Set-Up:Value for Money:
Service Features:Speed Consistency:
Connection Reliability:Customer Service:
Modem Make/Model:I Dont KnowType of Service:Residential

Reviewers Comments:

Support wont give you support if you say you use Firefox. Overall they are a good ISP. I could use more upload speed.

 

COMCAST REVIEW 6

Review Date: SEP 7th, 2007

OVERALL RATING: (4.3)REVIEWER (STATE):Nasir (GA)
INTERNET TYPE:CableRECOMMENDED:Yes
1st Broadband Service::YesEase of Ordering:
From Order to Install:10 to 15 daysLength of Service:3 to 6 months
Ease of Set-Up:Value for Money:
Service Features:Speed Consistency:
Connection Reliability:Customer Service:
Modem Make/Model:Type of Service:Residential

Reviewers Comments:

Best service ever had. having 12MB/s Download and 1.8 MB/s upload. No disconnection ever found. Speed remains same throughout.

 

COMCAST REVIEW 5

Review Date: JUL 5th, 2007

OVERALL RATING: (2.6)REVIEWER (STATE):Lisa Noon (FL)
INTERNET TYPE:CableRECOMMENDED:No
1st Broadband Service::No (Other)Ease of Ordering:
From Order to Install:Less than 5 daysLength of Service:More than 1 Year
Ease of Set-Up:Value for Money:
Service Features:Speed Consistency:
Connection Reliability:Customer Service:
Modem Make/Model:Motorols SB900Type of Service:Residential

Reviewers Comments:

Internet goes out 10-15 times per week. I am in IT professional capable of doing my own troubleshooting. My neighbor goes out also - and I call for both of us. Comcast has poorly trained staff who treats me like an idiot and tells me that "the modem is online" and "microsoft downloads new settings all the time the problem is something with your system." Promised 6.0MBps getting 1.8MBps when it's up. Comcast suggesting I pay another $40 per month for 8.0MBps. If I had any other choice where I live it would not be Comcast. Overall I'm handing them $180 per month.

 

COMCAST REVIEW 4

Review Date: MAR 2nd, 2007

OVERALL RATING: (2.9)REVIEWER (STATE):John (NJ)
INTERNET TYPE:CableRECOMMENDED:No
1st Broadband Service::YesEase of Ordering:
From Order to Install:5 to 10 daysLength of Service:More than 1 Year
Ease of Set-Up:Value for Money:
Service Features:Speed Consistency:
Connection Reliability:Customer Service:
Modem Make/Model:Comcast tj715Type of Service:Residential

Reviewers Comments:

My biggest complaint is that when I went to any website there was a message telling me to download their latest software. After doing so and trying to install it I kept getting an error message and to call Comcast. After doing so they told me that my bill is overdue even though I did pay them by check so they cut off my service. I never heard of any company cutting off service because of being a little late with payment. Finally they called saying they found the check. Meanwhile I was out of computer service for a few days. It might not sound like much but I do a lot of important things like paying bills, etc. so I need my computer access and they just shut off service with no warning.

 

COMCAST REVIEW 3

Review Date: SEP 22nd, 2006

OVERALL RATING: (2.3)REVIEWER (STATE):Rick (NJ)
INTERNET TYPE:CableRECOMMENDED:No
1st Broadband Service::No (Time Warner)Ease of Ordering:
From Order to Install:Less than 5 daysLength of Service:More than 1 Year
Ease of Set-Up:Value for Money:
Service Features:Speed Consistency:
Connection Reliability:Customer Service:
Modem Make/Model:Type of Service:Residential

Reviewers Comments:

Comcast may be the worst company I have ever had to deal with internet wise or not. My internet goes out or 3 times a week and when I call they just tell me it must be something wrong with my system. However I live on a military base so I know my neighbors and people all over the base are always having trouble with the service. As far as the broadband service goes it is not consistent and the cable televisions sucks horribly. On demand works half the time and most of the time you get halfway through a movie and the thing freezes up. Too bad there is not really any competition so they can do what they want.

 

COMCAST REVIEW 2

Review Date: FEB 6th, 2006

OVERALL RATING: (4.6)REVIEWER (STATE):CM (WA)
INTERNET TYPE:CableRECOMMENDED:Yes
1st Broadband Service::No (Verizon)Ease of Ordering:
From Order to Install:5 to 10 daysLength of Service:Less than 1 month
Ease of Set-Up:Value for Money:
Service Features:Speed Consistency:
Connection Reliability:Customer Service:
Modem Make/Model:DLINK DCM-202Type of Service:Residential

Reviewers Comments:

This was easy to order but I do have one complaint. There was a special offer of a free modem, however it wasn't until you select on the order form "I have my own cable modem" and then submit the order that you are then forwarded to a page explaining how to get your free modem. The set up was very easy. I even had a wireless router between the modem and the PC and it was painless. The speed is always a little under 2Mbits which is about 30% faster then my old DSL connection. The special offer just now is $19.99 for 6 months which is excellent. I plan to switch to VoIP soon and get rid of my landline therefore I can't use DSL. This forced me into switching to cable and even though it's only been a few weeks I am glad I have.

 

COMCAST REVIEW 1

Review Date: FEB 5th, 2006

OVERALL RATING: (4.7)REVIEWER (STATE):Pam
INTERNET TYPE:CableRECOMMENDED:Yes
1st Broadband Service::No (Verizon)Ease of Ordering:
From Order to Install:Less than 5 daysLength of Service:More than 6 months
Ease of Set-Up:Value for Money:
Service Features:Speed Consistency:
Connection Reliability:Customer Service:
Modem Make/Model:DLINK DCM-202Type of Service:Residential

Reviewers Comments:

Really happy with my broadband connection through Comcast. Getting 6 Mbit/s downlink and 384 Kbit/s uplink and my VoIP (Lingo provider) is working great with Comcast broadband. Comcast customer service is very responsive. Previously had Verizon which was cheaper and reasonable speed but wanted to get rid of my landline completely and couldn't do this with Verizon until "naked DSL" arrives. Don't recall having any downtime with Comcast and have no plans to change service, very happy!

 

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Disclaimer: The opinions, views and ratings expressed in these Broadband Internet Provider Reviews are those solely of the reviewer who submitted the review. Whichvoip.com does not necessarily agree with any of the expressed opinions, views or ratings.

 

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