Comcast Broadband Internet Service Provider Reviews
Consumer Comcast Reviews at WhichVoIP.com

Reviewers Comments:

Throttled. Usage cap. Not allowed to use the service you pay for. Drops service completely when throttling. Can not use with VOIP. Can not be used with any streaming services (Netflix, Hulu, etc). In brief, if you exceed 70% of your throughput, they throttle you for 15 minutes. You must remain below 50% of your contracted throughput for the throttling not to be in effect. Further, there is a 250 GB / month usage cap. To me, that's false advertising. I am limited to 50% of what I am paying for? If I exceed 50% of what I'm paying for then my traffic is throttled or stopped? Further, I see nothing about the cap in my signup papers. My recourse? Find a lawyer (yeah, right) or find another service.

Reviewers Comments:

They do flase advertising and you never get the bonus offers.

Reviewers Comments:

Internet goes out 10-15 times per week. I am in IT professional capable of doing my own troubleshooting. My neighbor goes out also - and I call for both of us. Comcast has poorly trained staff who treats me like an idiot and tells me that "the modem is online" and "microsoft downloads new settings all the time the problem is something with your system." Promised 6.0MBps getting 1.8MBps when it's up. Comcast suggesting I pay another $40 per month for 8.0MBps. If I had any other choice where I live it would not be Comcast. Overall I'm handing them $180 per month.

Reviewers Comments:

My biggest complaint is that when I went to any website there was a message telling me to download their latest software. After doing so and trying to install it I kept getting an error message and to call Comcast. After doing so they told me that my bill is overdue even though I did pay them by check so they cut off my service. I never heard of any company cutting off service because of being a little late with payment. Finally they called saying they found the check. Meanwhile I was out of computer service for a few days. It might not sound like much but I do a lot of important things like paying bills, etc. so I need my computer access and they just shut off service with no warning.