Comcast Broadband Internet Service Provider Reviews
Consumer Comcast Reviews at WhichVoIP.com

Reviewers Comments:

So unlike some customers I was not force to get comcast but chose to because it was them or satilite and i didn't want to deal with issues depending on the weather, however it dosen't sound so bad now that i have been waiting over five hours on the guy to come hook it up. I've called at least notice i wrote at least ten yes 10 times. They keep telling me wait 30 minutes. They have offered me everything under the sun like the "cusotmer guarantee" for 20 bucks. I think that's the biggest joke, because you still end up paying for instalation. So many of the reps promised a call back... I'm still waiting on the call back. The sups. are not helpful at all they just say the same thing. I think one was reading the notes because it was after 2 and she put me on hold saying she was contacting dispatch after about ten minutes she came back and said he should arrive no later than 2 to 215 I asked her was she central time like me she said yes. "well ma'am it's 245 I called you at 230. She then got a real bad attitude. Wow am not asking them to go above and beyond just please do your job. I guess working for them may not be that bad who wouldn't love to just sit there and collect a free check.

Reviewers Comments:

Comcast was good till Aug when I was at my old addres. When I moved to my new home in Sep then the problem started. They promise all wrong promised about the pricing and they charge alot. The speed has also come down like anything and I would definitely not recommend this provider to anyone.

Reviewers Comments:

Have tried to order a wireless router four separate times and each order has been "lost". Literature all said router would arrive in 3 - 5 business days. Last customer service rep said it's taking 4 - 6 weeks. Have been given conflicting advice by every Comcast employee about where to go to get/order the router. No internet service to 3 of our 4 computers thanks to this mess.

Reviewers Comments:

I really need to let you know that you are the utmost worst cable/internet/whatever company on this planet. I have been with comcaste for 10 days,& it has been the worst experience of my life!! I am pharmacy student, and was with direct tv and metrocast for 3 yrs before I moved down here. Comcast has been an outright disaster. Beginning from the NUMBER of times I had to call, then freaking beg, just for y'all to show up and connect my internet on the day(DAYS) your agent said he was gonna come. He then comes, and cant fix it;calls some specialist who fixes it 3 days later,& by the next few days, it stops working. Then I call yesterday, and they do whatever in your office...it starts working. But as expected,...as EXPECTED, I get back from school today, and its not working. Seriously, what kind of student survives pharmacy school with this horrendous service. To make matters worse, I called today, and was told they cannot fix it till Monday..this is freaking Wednesday, and I wont have internet till MONDAY???? To further exacerbate issues, comcast sent me a $37 bill yesterday; I was soo mad I didn't know if I should tear up the bill, or may even light it on fire. I need you to know that of all the places I have lived in my life (Maryland, Atlanta, California, Mississippi(Oxford)), you have the worst service possible. I will do my friends, classmates, students of olemiss, and anyone that reads articles on the internet a favor by telling them my experience so they can run away!

Reviewers Comments:

I have been quite satisfied with Comcast Internet services, all staffs have been trained to do the only thing: "BRING CUSTOMERS THE BEST THEY HAVE AND SO MUCH MORE". Believe me, switch to Comcast to realize the difference.