Charter Broadband Internet Service Provider Reviews
Consumer Charter Reviews at WhichVoIP.com

Reviewers Comments:

TERRIBLE!!!!!!! Unfortunately is the only cable company available in my area. In Northern California, I had COMCAST and it was excelent! CHARTER is a nightmare!

Reviewers Comments:

I was promised $300 in gift cards when I started the service and bundled phone, internet and TV. I have gotten excuses, but no gift cards to date. I am so angry, I will probably cancel the service in a month or so, because I did not get the gift cards as promised.

Reviewers Comments:

Charter will tell you the only up front fees you have is $60.00 when they come out and hook up your cable and internet, and $30.00 when they hook up your phone. I asked about other fees, I was told: No Installation Fees, or other charges. I received my first bill of $196.30. When I called they where not very helpful with the situation. They said I had a installation fee included. They also said I had to pay 2 months in advance. They still did not have my telephone changed, and told me that the telephone was not included in this bill. My monthly bill was only suppose to be $127.00 to begin with. Someone did finally apologize for me not being told upfront, but they always charge a fee; therefore I still owed it.. I changed my service immediately.

Reviewers Comments:

I had problems with my order. I was promised services at one rate and charged another rate. Charged for services I did not order. Never told about hook up charge. Charged for a modem that I never received. Still do not have one of my computers working online. Continue to have problems logging onto internet with my other computer. Took 3 calls to get the initial service hook up. Technician very nice. Then took 3+ calls to have bill straightened out.