Author Archives: Robert

PowerNet Global, a player already well known in the telecommunications industry, has further strengthened its call center operations solutions by rolling out a new and innovative service, the Gryphon Core Phone. This new telecommunications service is telemarketing compliant, and enables … Continue reading →

VoIP is the newest telephone option. Smartphones are the newest cell phone option. It’s only a matter of time before you start wondering whether the marriage of these two is right for you. Even if you’ve decided to investigate which … Continue reading →

While VoIP is the wave of the future, promising cheaper phone bills and oodles of features, many users experience initial problems. However, these problems can be simply resolved with a little know-how and the use of a voice management solution. … Continue reading →

The FCC is working on changing the rules in Part 4 of the Communications Act to extend government oversight to VoIP technology and broadband networking services provided by ISPs. According to an article on Signal Online, the FCC’s primary goal … Continue reading →

A major component of VoIP technology is expected to rise in the next six years. Global Industry Analysts predict softphones will spike in sales by 2017, selling a projected 2.9 million units. Softphones will be the new smartphones, the essential … Continue reading →

VoIP is becoming a feasible option for communication and not just for small to medium sized businesses. A large hospital in the UK has switched from leased landlines to a new VoIP platform complete with video conferencing. Birmingham and Solihull … Continue reading →

Google announced on August 3 that it would offer its VoIP service around the world. Gmail users had been able to call any mobile or landline number and now the service has expanded to include 38 new languages. This expanded … Continue reading →

Own a small business? Thinking of switching to VoIP? Well, here are some tips to make sure you get your money’s worth. Depending on the size of your business, you may want to hire an expert to install your VoIP … Continue reading →

Austrailians may be onto something. According to Austrailia’s Internet usage report, the number of people who took to the computer to make a VoIP call doubled in just one year. The number jumped from 736,000 to 1.4 million. So, 1.4 … Continue reading →

Back to school time usually means notebooks (paper and computer kinds), pencils and VoIP. Wait, what? Yep, hosted PBX provider ITP is marketing to college students and their parents, informing them of ITP’s softphone service. This service allows digital phone … Continue reading →

Voice communications has certainly come a long way from that historic request by Mr. Bell, “Mr. Watson, come here.  I want to see you.” Voice over internet Protocol has definitely shown that to be the case.  According to data released … Continue reading →

It happens all the time. Your caller ID says somebody is calling you from a toll-free 800 number, or worse, it just says “unidentified caller.” Just in case it’s an emergency, you answer it, only to find out that it’s … Continue reading →

Has anybody noticed the proliferation of VoIP companies with weird names? What’s even stranger is that it seems to be a factor in success. I’ll remember that if I get to the point of launching my own startup one day. … Continue reading →

The FCC ruled in favor of AT&T against MagicJack last week. MagicJack is one of the lowest-cost VoIP providers in existence, selling a $40 dongle that gives you a year’s worth of unlimited domestic long-distance VoIP service. It’s an incredible … Continue reading →

When you move to a new home, you turn on the gas and electric, and call the phone company. Or, at least, you used to. A significant percentage of households have no landline at all, as more people see it … Continue reading →