VoIP Review of the Week - March 25th 2007

In this blog you can keep track of the whichvoip.com’s highly acclaimed “highest rated VoIP Review of the Week”. Check back each week to see which VoIP Solution has been given the highest VoIP Rating during the previous week. You can CLICK HERE to view ALL VoIP Reviews and VoIP Ratings.

LAST WEEKS HIGHEST RATED VOIP REVIEW

Week Ending: Mar 25th 2007

REVIEWER:

OVERALL RATING:

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Frank Karpala

(5.0)

Reviewers Comments:

I read the reviews and after doing some homework I ordered. I was a bit nervous about a US based VoIP service as a Canadian but I don’t regret a thing. I thought the phone adapter would take a while to get to me and it was around 12 days from the time I ordered the service to the time I received it. The PST&GST taxes and customs fee were about $14 Canadian. However, once I received the phone adapter and activated the phone service online the hardware installation was a piece of cake. Basically you plug the phone adapter into the cable modem, plug in a phone, lift the receiver and there is a dial tone. I had no software setup issues with the phone adapter at all. My only beef was the fact that I started paying for the VoIP service from the initial order but didn’t get the phone adapter until 12 days later which meant I lost a third of the month. I emailed customer service complaining about this a month after the initial order and within 20 minutes of my email I was told by Gary at customer service that they would reset my billing date to the activation date so I would get a full month’s service. Fantastic! You have to love customer service like this. I’ve been telling all my friends about the quality and the service. Keep it up VoIP Your Life.

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