Digital Voice
Has anyone heard of Digital Voice? I bet you’ve seen the commercials and flyers of a certain cable company promoting their Digital Voice. Did you realize that digital voice is just VoIP, the technology that’s been around for the past 15 years.
I didn’t think too much about this until I was talking to my wives friend who just got digital voice. When I asked how the VoIP service was working out for her all I got in return was a blank confused look. Then it struck me, Comcast are just trying to distinguish themselves from all the other VoIP companies out there by not selling “VoIP”. Good for them as there is no other competitor promoting “Digital Voice”, not so good for the consumer as it became apparent by talking to her that she had no idea there were a lot more options than just the digital voice and Comcast. Not that she is necessarily unhappy with the service but after I explained to her a little about our site and the number of companies offering VoIP she was surprised. Needless to say she is now shopping around to find the plan that suites her budget best - maybe this will be Digital Voice but maybe not.
Calum
