Best VoIP Phones for Hosted Solutions

Choosing the best VoIP phones for your business is a difficult task, so to help with this decision process we have collected details on a number of very popular models that are commonly supported by many of the established service providers and are reasonably priced. There is often very little difference in phone features so only features that have been seen to vary are included. Common call management features such as 3-way conference, caller-id, etc are not listed as most phones have these capabilities so there is little differentiation from that respect.

The key items that typically impact the price of the phones are:

The table below details a selection of six (6) phone models which are considered to be the most popular and that work well with many hosted services. The list includes manufacturers such as Yealink, Polycom, Cisco, and Grandstream. The main phone features are often very similar and most users should not need to worry about protocols or quality service CODECs. It is however important to confirm that a particular phone is supported by your service provider before purchasing. That could turn out to be a costly mistake.

To add your review of any phone model, please visit the phone review page. Use the links to the right of this page to learn more about phone models available from each manufacturer as well as access user reviews.

If you decide that you want to keep some of your existing analog phones for your business then you can utilize phone adaptors. This can potentially be a cheaper alternative, but you miss out on all the functionality that an IP enabled phone can bring to a business user. This may not be an issue for some locations within your business so is worth consideration.

VoIP Phone Comparison Table

Description Phone 1 Phone 2 Phone 3 Phone 4 Phone 5 Phone 6
Manufacturer Yealink Polycom Cisco Polycom Cisco Grandstream
Model T22P IP331 SPA303 IP335 SPA504 GXP2130
Price* $85.00 $106.00 $80.00 $130.00 $114.00 $75.00
Number of Lines 3 2 3 2 4 3
Review Our View N/A Our View Our View Our View Our View
1 Year Warranty YES YES YES YES YES YES
2 Year Warranty NO NO NO NO NO NO
PS Included YES NO YES YES NO YES
Display: LCD non-touch YES YES YES YES YES YES
Display: Monochrome YES YES YES YES YES NO
Display: Color NO NO NO NO NO YES
Display: Backlit YES YES YES YES YES YES
Mass Provisioning NO YES NO YES NO YES
Busy Lamp Field YES NO YES NO YES YES
10/100 Ethernet YES YES YES YES YES YES
10/100/1000 Ethernet NO NO NO NO NO YES
Ethernet Ports 2 2 2 2 2 2
POE: 803.2af YES YES NO YES YES YES
POE: 803.2at NO NO NO NO NO NO
SIP YES YES YES YES YES YES
SIP 1.0 (RFC2543) YES NO NO NO NO NO
SIP 2.0 (RFC3261) YES YES YES YES YES YES
SCCP NO NO NO NO NO NO
SPCP NO NO YES NO YES NO
Lync NO YES NO YES NO NO
g.711 u/a law YES YES YES YES YES YES
g.722 YES NO YES YES YES YES
g.723 YES NO NO NO NO NO
g.726 YES NO YES NO YES YES
g.729 a/b YES YES YES YES YES YES
iLBC NO YES NO YES NO NO
ARP NO NO YES NO YES YES
DNS NO NO YES NO YES YES
FTP YES YES NO YES NO NO
HTTP YES YES YES YES YES YES
HTTPS YES YES YES YES YES YES
ICMP NO NO YES NO YES YES
TFTP YES YES YES YES YES YES
QoS: 802.1p YES YES YES YES YES YES
QoS: 802.1q YES YES YES YES YES YES
QoS: Diffserv NO NO YES NO YES YES
QoS: Diffserv (DSCP) NO YES NO YES NO NO
QoS: Diffserv (TOS) NO YES YES YES YES YES
QoS: MPLS NO NO NO NO NO YES
2.5mm NO YES YES NO YES NO
3.5mm NO NO NO NO NO NO
Dedicated EHS NO NO NO NO NO NO
RJ9/RJ22/4p4C YES NO YES YES NO YES

* The pricing listed above is an average price and is subject to change.

The details in the above table were taken directly from the phone manufacturers specifications documents at the time of writing. The purpose of the above information is to help with researching IP phone models and to identify the best phones for your particular needs. It is important that all phone specification information is confirmed through manufacturers data sheets prior to purchase.

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Author: Anthony


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