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PBX Versus VoIP | WhichVoIP

Internet phone calls are on the rise. Businesses know they can save a great deal of money with internet phone calls, and because of that, they are exploring VoIP phone systems as an alternative to a PBX. These two phone systems share many of the same qualities, but it is important to understand that even with all of the similarities, there are some striking differences as well.

The first difference between the two has to do with price. When it comes to price, VoIP is cheaper. That is because VoIP has cheaper internet phone calls than PBX does. Businesses that choose a VoIP phone service can end up saving a great deal of money on phone calls.

VoIP Cost

The price of long distance phone calls is one of the biggest draws of VoIP service. The price alone has caused many businesses to sign up with a VoIP provider. Businesses that are on a tight budget are able to really benefit from the cost.

That does not mean businesses cannot get a local number. They can get a local number in addition to the 1-800 number, or they can choose to only get the local number.

VoIP Setup

There is also a slight difference in regards to setup. In most cases, VoIP is easier to setup than PBX. That being said, there are PBX hosting companies that take on the setup duties on their own and do not require the customer to have to do anything. Because of that, there is not as much of a difference in regards to setup as there was at one time.

Still, there are some PBX providers that will require more of a setup process than a VoIP provider will. Typically, all that is required to setup a VoIP service is an Ethernet or internet connection. Then, the business will be set to make internet phone calls.

A PBX system is more complex, which is why the setup is more extensive. However, even though it is more complex, businesses do not have to worry, as a PBX host will take care of the system maintenance, at a cost of course.

VoIP Features

Extra features are another area in which the two services differ slightly. A traditional PBX is perceived for being loaded down with features, and indeed it us. However in reality VoIP has all of the same features as a PBX but typically they are free or at a much reduced cost when compared to the typical PBX.

VoIP is not only a solution for small businesses, but it also tackles the needs of the mid sized business. With a VoIP system you get the benefits of cost savings through, cheaper calls, free features and as with hosted VoIP services, maintenance is covered by your provider.

Submit a VoIP quote request today, on this page, for your business and save up to 80% on your monthly phone bills.

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